Sales Coordinator

Hays Specialist Recruitment Limited ,
Cwmbrân, Gwent
More Details
Job Type: Full-time
Salary: £21,000 per annum

Overview

Sales Coordinator Your new company Your new company is an accomplished, manufacturing organisation who have offices throughout the UK and overseas. Your new role Sales Administration - respond to customer enquiries via e-mail and phone, prepare quotations. The successful candidate will be responsible for ensuring that all orders are processed to agreed timescales, and to provide a high level of customer service. You will ensure orders are inputted accurately in the agreed format, to agreed timescales. Other tasks will include ensuring that customer queries are responded to within agreed SLA's and dealt with, processing quotes, maintaining client Working together with sales, operations, and finance teams supporting strategic and operational initiatives to accelerate revenue/bookings, increasing Sales productivity and shorten the lead-to-close cycle. Support the Sales operating cycle - in partnership with Sales leadership, work within the Sales management operating cycle to drive consistent best in class customer service, planning, inspection and execution against the order book, pipeline, leads, forecast, opportunities and accounts. Act as a back-up to other Sales Administrators in and outside of EMEA and be the first point of contact for our customers. Sales Performance - partnering with sales management, review sales performance, support sales management to take appropriate action. Provide reports and analysis as requested, a key input to improve sales performance. What you'll need to succeed An organised, conscientious self-starter/team player with excellent written and oral communication skills (English language; speaking multiple languages would be a plus). Experience in a sales support environment. Able to demonstrate experience and proficiency in preparing, analysing and reporting out on company data - and providing recommendations for action. Detail-oriented and capable of multi-tasking efficiently to a high accuracy. Highly proficient with Microsoft Word and Excel. The ideal candidate will have experience of Sage (though not essential). Comfortable working as a cross-trained team member in a geographically-dispersed and fast-paced international environment, able to redirect efforts easily and maintain a consistent pace. Outgoing and accommodating, yet able to enforce processes and standards as well as contributing to improve and building new processes. To be a customer advocate internally, always striving to deliver the best customer service. Excellent communication skills and the ability to work under pressure and to tight deadlines in a fast paced, accountable team environment. To be eager to advance or create a career in sales administration. What you'll get in return Highly competitive salary package 10% annual performance bonus based on team, individual and company 25 days' holiday plus Bank Holidays Company Pension Scheme (after 3 months' service). Flexible working hours with a 1pm early finish on a Friday Pension scheme and life assurance Free on-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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