Export Customer Services Coordinator

Cordant People ,
Daventry, Northamptonshire
Salary: £18000 - £20000.00 per annum

Overview

UK & Export Customer Services Coordinator Daventry Permanent £18,000 to £20,000 per annum Monday to Thursday 8.30am to 5pm Friday 8.30am to 4pm. We are now recruiting for a Customer service coordinator on behalf of our client, to provide sales and administrative support for all products and sales office processes. This is a fantastic opportunity to work within a well established and welcoming company with a long serving existing team. The Role Be responsible for sales support for both UK & Export customer enquiries / orders for specified suppliers, plus support for other accounts / products. Provide general sales support for customer enquiries / orders for all other products. Provide sales and administrative support for field sales force. Be responsible for review of stock demand reports and monitoring stock levels for a specified main account plus support for other accounts / products. Be responsible for progressing products from specific suppliers and updating delivery information on to the Datafile system. Be responsible for ensuring all special purchase prices from suppliers for designated products are updated on the system. Provide updates on supplier performance. Be fully conversant with IT Systems (preferably including Datafile/CRM). Be fully conversant with office / order procedures. Become fully conversant with the pricing structure for all products in the product range. Provide first line support for specific product groups in the absence of the relevant Co-ordinators. Other ad-hoc duties as assigned by senior management. Please in the first instance can you email an up to date CV Cordant People are an equal opportunities employer Cordant Group is an equal opportunities employer