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WR Transport
,
Manchester, Greater Manchester
Freight Forwarding Clerk - Invoicing & Pricing
Overview
Freight Cler - Ocean Imports - Invoicing Pricing PRINCIPAL PURPOSE(S) OF THE ROLE: Reporting to the Department Manager, the Central Administration Team holds responsibility for the day-to-day costing and billing activities for specific Sea freight & Air freight accounts. The role involves compliance to both Internal & client specific SOP's designed to ensure that agreed service standards and financial compliance are maintained to the highest level on a consistent basis. Financial/Commercial Working with the Department Manager to ensure accurate & on-time costs, on time invoicing Query Resolution - to resolve any queries from both customers & suppliers in a timely & efficient manner Query Resolution - to resolve any queries from internal departments (including Transport, AP, AR, HR) in a timely & efficient manner Monitoring operational performance of internal departments on an ongoing basis & taking corrective actions to improve performance where possible Operational Use of Internal Freight Management Systems, Microsoft Packages (Word/Excel/Outlook) & Telephone On time invoicing of clients in line with quotations & SOP Maintain UK Sea Import compliance with issuing of FCL Global Profit Share Daily monitoring & actioning of queries received into UK Seafreight Profit Share Mailbox Internal & External communication to notify of any changes to key data Monitoring completion of Freight & associated Cost within agreed time scale Weekly review of Exception reports to ensure common data issues/errors are identified & resolved Update status of Remarks in Internal Freight Management Systems Assist Central Admin Team with administration duties Cover for other team members during busy/holiday periods Supporting Management to introduce measures to improve operational efficiency Prioritising of Work load in accordance of deadlines & SOP Maintain documentation of internal processes, exceptions & SOP's Customer Service Query Resolution - to resolve any operational queries from both internal & external departments in a timely & efficient manner Ensure Accurate data entry with adjustments made in a timely manor Reviewing SOP's on an ongoing basis to ensure compliance. Reviewing internal operational procedures on an ongoing basis to ensure compliance. General Time Management - Ability to multi-task, organise and prioritise. Adhering to all policies outlined in the Employee Handbook Adhering to all HR and Health and Safety policies Performance Development Reviews - to participate in the PDR process and to identify specific training needs. WR Transport & Logistics are the 1 recruitment partner for transport jobs and logistics jobs. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.