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Pertemps Newcastle
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Newcastle upon Tyne, Tyne and Wear
Business Services Officer
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Salary: £9.58 per hour |
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Overview
Our client, based in Benton, Newcastle is currently looking for a Business Services Officer to provide support to the local Advisors and Service Managers. The successful candidate will contribute to the efficient management and progression of cases from receipt to closures. This is a temporary position up until the end of June 2020 with the possibility it could be extended or become permanent. You hourly rate is £9.58. Experience: We are looking for someone who has the ability to deal with sensitive matters and have an understanding of confidentiality issues, including data protection. In order to succeed in the position you must be able to demonstrate a high level of attention to detail, have proficient IT skills (Word, Excel and Outlook) and have excellent listening and oral communication skills. Qualifications: Minimum of NVQ2 in a relevant area or willing to work towards this in the future Duties will include: Updating records on the electronic case recording system Sending out letters and information packs to service users and follow up missing information Telephone duties, acting as the first point of contact Liaising with other offices The working hours are 9am-5pm (Mon-Thurs) and 9am-4.30pm (Friday) You will be required to pass an Enhanced DBS check and provide 3 years employment references. This job was originally posted as www.totaljobs.com/job/89787722