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Reading, Berkshire
Process Manager/Analyst - Telecoms
Overview
Great opportunity to work for a leading mobile telecoms infrastructure company with state of the art offices in central Reading along with great benefits and a flexible working policy. What the role will be doing: Identify, research and create undocumented processes (level 1 to 5) Continual review and improvement of existing ones (level 1 to 5) Assure process compliance Define SLA's and manage their delivery through MI/dashboards/Governance Obtain internal and external feedback and sign off through relevant governance forums Create and maintain document catalogue Create and maintain definitions and roles document Create and maintain RACI What experience is needed: Experience of large scale processes along with document control/management. Process Management - researching current processes, streamlining processes and designing new processes (levels 1-5 - high to low level). Apply best practice methodology. Ability to challenge and influence key stakeholders. I-server experience and MS Visio desirable. Previous telecoms experience is also desirable. For finer details on the role please contact Amanda Cager - - 01628 762270. Project People is acting as an Employment Agency in relation to this vacancy.