Operations Team Leader

Adecco ,
London, Greater London
More Details
Job Type: Full-time
Salary: £29,000 per annum

Overview

Operations Team Leader Location: Hammersmith Hours: Monday to Friday 9am-5pm My client is currently looking for an Operations Team Leader to join their team in Hammersmith. The right candidate must have experience in managing a team as they will be responsible for leading a team of 5. Responsibilities: Managing the Operations Team including one to one meetings, training and appraisals Work closely with Clients, delivery personnel and Sales teams Ensure that all service level agreements (SLAs) are achieved Identify areas of improvement in operational procedure Manage the international events procedures, including travel arrangements and management of costs Ensure the international risk assessment procedure is followed Work with the Head of Audit to ensure that the international travel policy and risk assessments are completed Manage the relationship with associates and their Salesforce diaries Report performance statistics to Head of Operations. Managing the external bookings in the Learning Zone Support Head of Operations with all tasks including end of month and end of quarter activities. The Person: Essential: Excellent organisational and coordination skills, ability to prioritise, multi-task and meet deadlines Previous experience in managing a team 2 years/ experience in an administration role Excellent listening, verbal and written communication skills Computer literate Highest level of attention to detail Ability to manage multiple priorities under pressure Desirable: Experience in Salesforce ideal but training will be provided Qualification, training or experience in travel or logistics related area Excellent benefits include Private Health care, Maternity/Paternity pay, discounted gym membership, 25 days annual leave bank holiday and dress down Fridays Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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