Customer Service Administrator

Directions Recruitment Specialists ,
Ruislip, Greater London
Job Type: Full-time

Overview

Reporting to our Logistics administration manager we are looking to recruit an experienced administrator to co-ordinate the deliveries from our distribution center to our customer’s. Duties will include: Booking in of deliveries with customers, confirming that they can facilitate the planned delivery. Creation and maintaining of control spreadsheets and delivery schedules. Production daily transmission of dispatches summary. Ensure accurate data entry to the company’s database. Liaison with our distribution agents. To ensure that stock adjustments are authorized by the correct management. Liaise with other members of the logistics team to ensure all shipments / deliveries are dealt with in a timely manner; this includes stock orders for our internal use as well as direct shipments to our customers. Liaising with various departments within the company to ensure accuracy of the data held in the company’s database. Assisting with and prioritizing day to day issues with the Stock Control. Various ad-hoc assignments that may occur from time to time. Essential Skills: Wide experience of supply chain management. Experience of dealing with retail organizations and their distribution centers A good understanding of both logistics and Stock control Have an analytical approach to their work Must have the ability to pay attention to detail, be both numerate and accurate and have good verbal and written communication skills. A good telephone manner Have a flexible approach to working hours during peak times. Proficiency in Microsoft Excel, Outlook Express and Word.