Head of Business Systems

Inside Marketing ,
London, Greater London
More Details
Job Type: Full-time
Salary: £35,000 per annum

Overview

Inside Marketing an award-winning , leading B2B technology lead generation agency for EMEA. We help global brands like Oracle, SAP, Google and IBM to increase growth, and heavily backed start-ups to grow rapidly with unique direct, outbound, inbound and channel marketing campaigns. Due to our recent global expansion, we are looking for an experienced, reliable individual to join us as the new Head of Business Systems. The Head of Business Systems role: Administration and support of Salesforce users including roles, profiles and permissions etc Prioritisation of work to address any tickets/bugs within Salesforce and working with the 3rd party support team to ensure problems are resolved Work on projects such as developing new functions while updating and improving existing features Configuration of changes to the system including managing workflow rules, formula fields, customisation of objects, fields, triggers, record types, page layouts and validations Working with various partners to make continual improvements to the system based on new requirements and user feedback Working with 3rd party delivery partners to support project delivery Attending project meetings when required, to gain or impart knowledge on the current status of projects and to document details Assess business requirements with key stakeholders and elaborate appropriate solutions Continually look to automate tasks and processes in the business. Essential Skills: Salesforce certs - Certified Salesforce Administrator (ADM 201) and/or Certified Salesforce Advanced Administrator (ADM 301) Demonstrable experience of working with both Salesforce Classic and Lightning Experience: Good awareness of the Salesforce ecosystem and associated technologies Providing technical process documentation to supplement specifications 2 year experience as a Salesforce administrator in a fast-changing environment Excellent communication skills Ability to adapt communication to different levels of the hierarchy Strong attention to detail and high-quality expectation Desired Skills: Experience with 3rd party applications (NewVoiceMedia, Nintex (Drawloop), Spinify, Youreka) Familiarity with Apex Ability to manage a team of offshore 3rd party administrators and developers Knowledge of database structures Knowledge / experience of GDPR What We Offer: Great remuneration Exposure to the world’s largest tech companies such as Oracle, SAP, Google and IBM. Free breakfast Company socials and quarterly company wide parties. A fast pace, exciting and dynamic work environment. If this sounds like you, and you'd like to join a brilliant Technology company, apply today

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