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Rockfield Specialist Recruitment
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Gloucester, Gloucestershire
Head of Food and Retail
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Job Type: Full-time |
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Salary: £65,000 per annum |
Overview
Dynamic, technologically advanced, vibrant, highly commercial, entrepreneurial, rapidly expanding, market leading - interested? Our client operates as a leader within the events management Sector, delivering valuable, innovative and high-quality services to the UK’s most prestigious major sporting events and festivals. The industry is extremely fast paced and is evolving quickly, providing ongoing opportunity for further development as a leader in their field. They also partner with many of the leading FMCG Brands, bringing brand and consumer together in a truly unique way. The role will be responsible for driving the successful development of new menu products in line with customer demands and industry trends, whilst supporting the operation to deliver first class customer service and maximising income, profit streams and improve ROI. You will also be responsible for the delivery of the company’s annual retail pricing insights programme and pricing strategy. This is an industry that is evolving fast and our client are pioneering in this - able to supply a complete solution to the owners and operators of World class events in a way that is unrivalled by their competitors, offering the successful candidate for this role a superb product to take to a receptive audience and to enjoy great success in the role. This is a new role to the company - you will be a self-starter, able to motivate yourself and to thrive in an entrepreneurial environment. The Role: Use current industry trends and innovative concepts to enhance the overall customer experience on event days within the Retail operation. Work closely with all stakeholders, buyers and brands to ensure the supply chain is robust and competitive. Development of a regular and robust reporting programme ensuring they remain competitive in the market place. Set client pricing expectations by balancing internal requirements with external pricing factors. Whilst developing a brand proposition and pricing strategy to ensure they remain the market leader in the sector. Recommendations to maximise sales opportunities and profitability of the Group businesses e.g. consumer deals and upselling opportunities. Measure performance to objectively assess the impact of all initiatives implemented and setting up a monthly reporting structure to communicate outcomes. Product and menu modelling including reengineering of products to deliver a value to premium range which always deliver the required customer quality and incremental profit margin. Customer satisfaction: establish a monitor mystery shop programme, audit scores, feedback and propose product and concept solutions to meet our changing consumer expectations. Recommend and implement menu specific unique merchandising, display and POS standards. If you are highly motivated and interested in joining a market leading, expanding business then we’re keen to hear from you - please apply now with your CV, for immediate consideration.