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ETeam Inc
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Cambridge, Cambridgeshire
QC Associate
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Salary: £10 per hour |
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Overview
Job Title: QC Associate Job Location: Cambridge, UK Job Duration: 12 Months Description This role will work both independently and in a team environment. He/she is primarily responsible for the management of controlled documentation for R&D, but will also be responsible for any number of other assigned operational activities. This role will be responsible to coordinate and maintain complex operational and compliance-critical administrative support activities, which may include preparing for and processing workflows for controlled documents (eg, Standard Operating Procedures [SOPs]) in the electronic management system, overseeing completion of those workflows, manage release and control of updates to documents, tracking status and performing follow-up activities at a future date (eg, completing final workflow activities 1 day - 6 weeks later). This role may also provide QC checks and editing of controlled documents/reports/forms (eg, formatting, editing) against R&D templates and style guide giving consideration to usability and ensuring accuracy, consistency and quality. Occasionally he/she may assist the PM/Quality Lead with writing support during project meetings. Additional responsibilities will include managing/maintaining required SharePoint Online sites (including creation of new sites to support process management) and run data searches and clean, format, and organize resulting data/reports in Excel. This role will be required to follow step-by-step instructions and must perform repetitive functions consistently and accurately. He/she may act as a department representative to communicate and educate clients on R&D document processes, answer general questions, troubleshoot problems, with complaint resolution. The ideal individual must: Be extremely organized, reliable, and flexible Have strong attention to detail, including the ability to QC and proofread documents Be to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment Skills: • Excellent IT proficiency, with knowledge of computer applications, such as Microsoft Outlook, Word, Excel, PowerPoint; SharePoint Online; and electronic document management systems • Ability to complete assigned tasks unsupervised or as part of a team, and according to local standards and procedures. • Excellent written and oral communication skills, with ability to present information to others clearly and concisely. • Good multi-tasking, customer service, and interpersonal skills. • Strong ability to work independently, manage one's time, and track/complete tasks over an extended time period. Education/Experience: • Experience working in a highly regulated/compliance/quality environment required • Experience with document management systems and SharePoint Online preferred • Basic Educational Requirement: Associate; Bachelor degree in Science or IT preferred