Account Manager

Pixel Personnel ,
Hertford, Hertfordshire
Job Type: Full-time
Salary: £26,000 per annum

Overview

Account Manager - Digital Hertford, United Kingdom . Operations . March 2020 Description Vouch Global is a culture first - social communications agency, specialising in Social Media Marketing and Paid Media Advertising (Google, Facebook, Instagram, Youtube, TikTok). With over 16 years heritage in the digital industry, we are a new-age digital marketing agency. We are looking for a stellar Account Manager with social & digital marketing experience to join us on a flexible / permanent contract. You will be coming from an account executive or management role and be wanting to advance your career and experience into an account management role. You will be responsible for the day-to-day management of various client campaigns, including complex digital marketing and advertising campaigns, influencer marketing campaign launches and video content projects. You will have experience and knowledge of Paid Social and / or PPC. You will ensure all campaigns are managed to the expected standards, utilising all relevant, available and applicable optimisation methods to ensure maximum performance. You will also work closely with the Senior Account Manager and Managing Director, to ensure a high level of performance. In addition to team management, you will also be engaged in the continual development of Vouch's product offering to ensure we are always at the cutting edge of delivery trends. Requirements ESSENTIAL FUNCTIONS Report directly to the Managing Director Manage multiple projects, timelines and resources simultaneously Collaborate with remote teams to design, develop and implement digital projects Communicate with the team and ensure all members are on board with delegated tasks Deliver projects on time, within scope, ensuring quality standards are met Anticipate potential risks or problems and act proactively to resolve issues Create, maintain and update detailed project plans that will drive schedule, resource and client management Regularly update key stakeholders on project status Plan digital campaigns from the initial stages through to final delivery Continuously assess processes and recommend improvements Analyse the success of client campaigns, producing reports and data analysis as supporting evidence Oversee the project’s financial budget, notifying stakeholders of cost implications, changes to budget, spending and cost changes Coordinate and manage the creation of all digital content such as websites, blogs, press releases, infographics, videos etc Coordinate and manage the creation of social media content Track project deliverables and match those with agreed deadlines Report on success criteria for projects by measuring results Creation of case studies following the completion of successful campaigns EXPERIENCE & QUALIFICATIONS Knowledge of digital marketing and Facebook advertising Proven experience of effectively managing digital projects from brief through to delivery Get up to speed immediately and self-manage Be able to think on your feet and problem solve Comfortable navigating through ambiguity of all kinds to create clarity Ability to work under pressure, change direction when required and work on a variety of client projects at the same time Communicate clearly, directly and professionally with internal and remote staff and clients Excellent time management skills Distill complex data into executive summaries for clients Be extremely organised, have a deep understanding of workflow, scheduling and prioritisation Be confident in your ability to oversee, manage, communicate and coordinate projects and people Lead, empower, facilitate and communicate with staff and clients at all organisational levels Be able to use Slack, Google Suite, Time Tracking & Project Management tools