Inbound Customer Service

Cordant People ,
Leyland, Lancashire
More Details
Job Type: Full-time
Salary: £17,000 per annum

Overview

Inbound Customer Service Advisor £17,000 (dependant on experience) Preston I'm currently recruiting for an Inbound Customer Service Advisor to join an established company in Leyland. This is a newly created role and will work with the existing Marketing and Sales departments. The Inbound Customer Service Advisor will be responsible for supporting the business through a variety of inbound enquiries and assisting with Marketing content. My client is looking for an Inbound Customer Service Advisor who has varied skills to bring to the team. They are really keen to see what the candidate has to offer and are searching for someone who is bright, hungry, hard working, has vision and wants to progress and develop within an innovative and inclusive company. They want someone who wants to make the job their own and is genuinely excited about this prospect. Key Responsibilities of the Inbound Customer Service advisor Dealing with inbound sales enquiries to support the sales department Supporting the Sales team in achieving the company's marketing goals and objectives Deal with export enquiries Creation of high-quality written content for both print and digital channels Plan and develop content for the company's social media channels to enhance audience engagement Coordinate email marketing output and liaise with the marketing department to produce outbound content Assist in the production of printed catalogues, brochures and advertisements. Create, update and maintain product listings on marketing platforms including online directories Assisting with any other marketing activities as required. The Candidate Marketing Experience in a similar role, manufacturing favourable but not essential. Driven and looking for an opportunity to grow Problem solving skills Very good communication skills Able to work as part of a team and sharing ideas Computer literate with use of Social media and Microsoft packages Ability to work to very tight deadlines The package Minimum wage , depending on experience 25 days holiday entitlement (inclusive of Bank Holidays) Monday- Friday - 8.30 - 5pm Government Pension Scheme If you have not received a response within one week, then please assume that on this occasion, you have not been shortlisted. We will consider your application for other potential roles. Thank you Cordant People are an equal opportunities employer Cordant Group is an equal opportunities employer

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