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Dotgap Ltd
,
London, Greater London
Client Services Director
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Job Type: Full-time |
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Overview
Client Services Account Director - London - £50k Client Services Account Director opportunity which focusses on all things digital media. If you're fed up with activation/day to day running of accounts and want to be more involved with clients / new business and strategy, this is a great opportunity to do just that Covering PPC, SEO, Programmatic, Social Media, User Experience, Design and Analytics, no day will be the same The Company: This is a relatively small, full service digital agency with significant emphasis on digital media including all disciplines of search and performance. The agency culture is fun, inclusive and with good work-life balance. Versus the hours regularly worked at big agencies it's a breath of fresh air Staff are important and well looked after here. They are very good at what they do, are growing rapidly. The inclusion of creative and user experience within the media discipline means that media planning and delivery is significantly more interesting, integrated and generates better results for advertisers. The Role: The Client Services Account Director is responsible for developing strategy of integrated marketing initiatives across all digital channels to meet client marketing and business objectives. Key Responsibilities: Lead the account team to deliver compelling and inspiring marketing solutions across customers and channels to meet and exceed client objectives and drive profitable customer relationships. Develop client relationship by acting as a strategic partner. Direct account team activity to ensure appropriate activity is developed and implemented according to Harvest quality standards and achieves its objectives. Maintain a strategic overview of account, and proactively advise client on new issues Run/contribute to strategic planning meetings with client. Requirements The Account Director is expected to have the following skills and knowledge: A good working knowledge of different capabilities and what they offer the client and customer, including; Search Marketing, Media Planning & Buying, Analytics, Account Planning etc. Ability to present and sell in creative services, comfortable with the different mix of deliverables e.g. email, viral, social media etc. Extensive experience of developing and executing online marketing campaigns Must be able to demonstrate strategic marketing experience as well as the ability to adopt a hands-on approach when necessary Proven experience gained within media and search agencies (either a network agency or integrated agency) and/or client-side digital marketing team