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Robert Walters
,
Manchester, Greater Manchester
IT Business Change Manager
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
My client is a well-known professional services business who are currently recruiting Business Change Manager at their offices in Manchester City Centre. This role plays a vital role in directing and overseeing engagement and organisational change strategies for the companies ISS. The role will support the company as a whole in the design and implementation of engagement and change strategies to ensure that the investment in information systems capabilities can be fully leveraged to deliver organisational benefits. The key responsibilities include: -The role will work directly with senior stakeholders throughout the organisation to ensure that the communications, engagement and change activities associated with the IS strategy and strategic investment are aligned with their requirements. -Work closely with stakeholders, including academic and professional staff, throughout all stages of the service lifecycle (strategy, design, transition & operations) -To line manage communications and engagement professionals working within the team and to be responsible for the recruitment, selection, induction, probationary review and performance management of these staff. -To co-ordinate the implementation of the branding across the service and the current marketing, communication and information provision. -To develop and maintain a customer engagement strategy and framework for the team that drives a strong customer focus amongst teams and ensures a consistently high quality of customer engagement techniques and approaches. -To maintain and share up to date knowledge of best-practice in the areas of customer & stakeholder engagement, communications and organisational change in the digital domain, and provide vital input into the IS strategic planning process. The desired candidate will have the following skills and experience: -Strong track record delivering organisational change and communication strategies and plans within a complex organisation. -Experience of managing a budget and using resources in an innovative way to promote the role of technology in achieving business outcomes within the organisation. -Change management qualifications such as APMG, Prosci and CMI are desirable If you're an experienced change manager who wants to work for a company going through a period of growth and transition based in Manchester centre get in touch today via e-mail or call me on .