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ALDI
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Wilnecote, Tamworth, Staffordshire
eCommerce Manager
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Job Type: Full-time |
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Overview
Our eCommerce team is like a business in its own right. And you'll challenge how we do things, paving the way to new and better ideas. We have our own Trading, Merchandising, Logistics, Content and Technology teams. It means it's a jam-packed role with heaps of responsibility. This is about getting stuck in and making a big contribution so we can keep giving our customers new and exciting ways to shop. We do things our own way at Aldi. But whatever we're doing, we must be getting it right. With a wave of impressive sales figures behind us, we're opening new stores at lightning speed. We are currently based in Tamworth whilst our Head Office in Atherstone gets a makeover, but the plan is to move back once the building is fully geared up to cope with our growth. As the eCommerce manager, you will be responsible for leading, developing and supervising a team of Administrators, Assistants and Associate Analysts. The team coordinate and deliver the build of the content pages on the website across GB (transactional) and IE (non-transactional). The eCommerce Manager will report to the eCommerce Retail Director and primary responsibilities will include: • Merchandising wines & spirits, • Delivering content for new on sales, seasonal launches, marketing campaigns, and functional/informational content to increase customer visits and optimization - for GB and IE website, • Personalised content strategy to drive click through and increased propensity to buy, • Managing third-party owned Photo service, • Develop and deliver strategies to maximise margin/sales targets across wines and spirits, • Strong partnerships with cross departmental teams and external agencies, • Build a commercial trading culture within the team: developing reporting KPIs, dashboards and performance targets • Review roles and responsibilities and put the required processes in place to increase efficiency and productivity • Comply with all business policies and procedures, including but not limited to ethics and business practice • Work cross functionally across the business to deliver change management where required • Work with wider management team to build eCommerce culture and maximize engagement The role requires leadership and management of people, strategies and delivery to a rigorous schedule. The ideal candidate will have a proven ability to oversee multiple demands and developing people, as well as maturing the area through continuous improvement. The position requires strong communication skills as you will be liaising with personnel across ALDI, as well as vendors of various hierarchical levels. The environment is fast-paced and requirements are ever changing, so the aptitude to multi-task whilst identifying and mitigating risk is essential. PERSON PROFILE The ideal candidate will: • Be numerate, educated to degree level of grade 2.1 or above or equivalent • Demonstrate a track record of delivering a number of initiatives on time, to budget, to scope • Has strong change management skills • Possess comprehensive understanding of business processes • Utilise appropriate interpersonal styles to motivate, develop and guide the team • Be self-motivated, adaptable, and have the ability to build collaborative relationships • Be able to interact with the operational business, and translate concepts and problems into business language • Possess strong leadership skills with a calm, methodical manner • Is flexible and adaptable to ever changing circumstances, which could alter thinking and required approach • Possess a positive attitude at all times and has a strong resilience to cope with unexpected situations • Ensures deadlines are met and policy compliance within their area of responsibility • Desirable: Experience with driving sales and identifying levers to fluctuate sales at the right time • Desirable: Experience in personalisation/customer behaviour online