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LexisNexis Risk Solutions
,
London, Greater London
Head of Global Account Management
Overview
We're looking for a candidate to fill this position in an exciting company. Responsible for transforming relationships that drive product innovation, market evolution and sustainable growth with the company largest and most complex customers. Responsible for significantly exceeding financial and wider business objectives Creating a high-performance global account sales organisation that will differentiate the company via commercial excellence to capture market share and deliver customer value Hire, lead, develop, inspire and motivate your team to deliver against regional, business and team objectives by role modelling world class behaviours and hold’s self and others to account Deployment of resource into areas of best impact to execute on market strategy in particular ensuring that supporting resources are effectively engaged to provide deep customer understanding Increase both customer and employee satisfaction, engagement, mission impact, loyalty, innovation and revenue. Develop a deep understanding of customer workflow, market trends, competitive activity, opportunity and threats Experienced in creating and developing sales strategies to maximise go-to-market resource and execute against market opportunity with the world’s largest companies. Extensive experience of C level commercial negotiations. Customer centric and champion voice of market in business strategy and product/service priorities, increasing customer value and engagement. Excellent communication skills in both verbal and written form and ability to collaborate, influence and manage remotely to work with other business functions and geographies. Experienced in working cross-functionally to create high performance organisations Passionate about a world-class customer experience Proven track record of leading teams in value based, customer-centric buying methodologies and exceeding objectives and financial goals Proven at identifying, hiring and developing high performing talent and managing under performance Champion diversity and representation across as well as leading proactive succession planning and talent management to improve customer outcomes Ensure best practice and sales governance and adherence of self and team to all relevant policies and procedures Curious about everything, willing to ask questions and challenge the status quo in order to provide better customer, employee and business outcomes Driven, passionate, motivated individual