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Thomsons Online Benefits
,
London, Greater London
Resource Planning Manager
Overview
Job Description
Our Mission and Vision Thomsons Online Benefits is Changing Benefits. For Good. Our unique and innovative SaaS platform takes employee engagement to a whole new level. We are fast paced, ambitious, people focused and on a journey to dominate the global benefits market. We are in the midst of one of the most exciting times in the companys history and while we are already recognised as the global leader in our industry, we will not become complacent. We are continuing to work to revolutionise the market and our PINK people are what makes this possible. We are passionately committed to going the extra mile for our clients, partners and people. Our values to be brilliant together, maximise potential and to challenge everything, deliver excellence are part of our unique culture. This is the PINK glue that binds us. It is time for Thomsons Online Benefits to continue its success. We truly believe that using our platform and products can impact and improve peoples lives. In fact, nearly 2 million people are already using our platform (Darwin). Thats a lot of people enjoying their flexible benefits! About the Team This is a great opportunity to grow and shape the resource function in an incredibly high growth company. We are growing exponentially as a company each year & are excited to have a resource management professional to join our team. The Role and Your Mission * Working inside the Global PMO, taking responsibility for the resource function within the Solutions Delivery group. * Solutions Delivery provides a range of services to successfully implement global programmes and projects, as well as on going services for some of the largest and best known global brands. * Act as strategic advisor on resourcing to the business in the various regions, working closely with the regional leaders, and to provide guidance and best practice. * Drive strategic planning activities and discussions that include regular interface with management, and long term capacity planning to provide analysis and recommendations for process improvements. * Provide data insights to support strategic and annual business plans. * Provide transparency through management reports to all stakeholders across the business. * Create and publish operational reports, designed to deliver optimal management visibility. * Identify and report on key performance metrics, drawing key insights and leveraging them to help set the strategic agenda for the team. * Automate manual processes * Deployment and continuous governance of a resourcing tool globally * Document, publish and communicate process changes * Be proactive in resolving or offering solutions to resolve supply and demand challenges of deployment, both at the transactional and operational levels. * Optimise the allocation of work to maximise utilisation and profitability. * Actively manage capacity and reduce utilisation leakage. * Line managing our team of Resource Analysts. What Skills & Values you will bring: * Resource Management * Deployment and manpower planning experience * PMO/Project Management experience, to support our Global PMO Manager in building and driving process change across the company * People management; able to nurture and empower our talent * Extremely strong analytical skills with the ability to detect patterns and analyse disparate data * Proven senior stakeholder reporting, using meaningful data for Executive decision making * Similarly strong Excel skills, with capacity to build complex macros from the ground up * Strong communications skills and the ability to influence at all levels of the organisation * Strong knowledge of and exposure to operational business processes, with a strong preference for knowledge of Services/Professional Services/Consulting operations * Experience of working in a fast-paced operational role, with ability to manage ambiguity, changing priorities and remain focused on delivering excellent results * Experience with a third party resource management system/tool is ideal; experience implementing a system would be a huge plus! Our PINK Benefits and Culture * An opportunity to work in a fast growing, innovative company with lots of room for progression * A fail-friendly environment that encourages learning and initiative * Flexible working options (when applicable) * Day off on your birthday * Weekly health and fitness classes * Matching charity contributions, charity days off and Pay it Forward charity challenge * A flexible reimbursement account for you to spend on the things that matter to you * Pension, Life and Medical Insurance So if you like the look of what you see, and think you could be the perfect fit for us, then take the leap and apply today! Go on, what are you waiting for?