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Quality Compliance Systems Ltd
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London, Greater London
Telesales Professional
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Telesales Professional Location: Uxbridge, Middlesex, UB8 Salary: £30k pa - £60k OTE, Uncapped Contract: Full time, Permanent Hours: Monday through Friday from 9am to 5pm At QCS we are well equipped for all employees to work remotely. Our systems are Cloud based allowing us, in normal conditions, to provide our Teams with Everyday Flex and therefore the transition to 100% remote working was seamless. We also like pets, kids and saying "hello" to grandma so please do not be deterred from applying if you have a full house. At QCS we are all working together to find our way to balance our responsibilities between our work duties and our personal lives in these new circumstances. We have made changes to our hiring process to ensure we can continue to hire talent remotely in order to provide the best possible service to our customers. We have taken our recruitment process online with video interviews and online assessments. The onboarding process is also managed remotely, including the provision of software and hardware. In Telesales at Quality Compliance Systems (QCS) you will be selling our software to the Care sector including GP's, Dentists, Care Homes and Domiciliary Care Agencies. Our compliance management system maintains a clear market leading position in the UK Care sector with ambitious plans for continued growth. Telesales professional at QCS: Is an extravert with a warm, enthusiastic, empathetic and stimulating communication style. Can demonstrate their experience of "selling" rather than "telling". Has a sincere appreciation for people and how they are each uniquely motivated and they demonstrated this in their consultative selling style. Is motivated by and responds positively to pressure. Is committed to results. Is driven to get things done. Is likeable. Plays for the Team. Key Accountabilities of our Telesales Team: Achieve agreed sales revenue targets and outcome. Achieve agreed productivity targets e.g. calls made, trials activated. Achieve agreed telesales call statistics KPIs e.g. answered call rate, abandon rate. Ensure that all inbound and outbound sales leads are professionally followed up in line with defined QCS processes. Proactively generate new leads through encouraging existing prospects and customers to refer new potential customers. Follow the agreed processes in terms of documenting the outcome of each customer contact and input into the CRM system. Need to know more before you apply? Contact Patricia on Both internally and as industry professionals, our Telesales Team are referred to as Compliance Advisors. Visit our website to meet our Compliance Advisor Team. At QCS we have a culture we are proud of. A set of values that are shared by everyone in the company. These values are what got us to where we are, from a £30k a year business, into a business that supports thousands of Care providers across the UK. They are also the values that will help us achieve our long-term goal of helping 3 million people a day enjoy a better quality of life. We believe everything we do should revolve around these core values: Do the Right Thing - Make it Better - Play for the Team - Get it Done QCS benefits include Everyday Flex (flexible and remote working), 29 days annual leave, pension, Perkbox employee rewards (childcare vouchers, cycle to work, dining, shopping and entertainment discounts), parking paid and local gym membership. QCS is an Investors in People Silver Award winning company. Learn more about us, our values and the value we place in our employees - view our video work-with-us/ If you feel that you would like to join our friendly, professional team of people who work closely together to develop both the business and the products we offer, then please apply. No agencies.