Lead Product Manager

Mo ,
London, Greater London
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Job Description

At Mo, we use technology to bring people closer together at work. We do this for forward-thinking companies like William Hill, Sage and AEG - creating moments that bring their people, all around the world, closer together. Because, it's our belief that when we work together we can achieve amazing things. We're a well-funded, early-stage business, with big dreams, and we're determined to make work better. To do that we need great people who share our vision and motivation. About you. We're looking for a Lead Product Manager to join the growing Product team at Mo. You will help shape the product strategy, putting the customer at the heart of product development. Reporting into our VP Product, you will work alongside Product Design and our Engineering team, with close cross-functional involvement from Customer Success. You are someone who is passionate about solving complex customer problems, with a clear focus on the user/customer experience. The idea of impacting the daily working lives of thousands of people is exciting and filled with opportunity. Details of the role: * Input into the product vision, strategy and roadmap * Represent the customer and their needs to stakeholders and teams across the company. * Develop epics, stories and documentation for product development. * Define and track KPIs to validate experiments & releases, and to articulate the opportunity of a feature or initiative * Manage and prioritise your teams' backlog and sprints, leading the way in finding creative solutions to solve problems and uncovering opportunities for new features. * Work with Design to create functional and delightful user experiences * Mentor fellow PMs, with a possible view to manage * Be the voice of our users, analyse their needs appropriately for the problem at hand * Work with user research to conduct customer research (focus groups, * Demonstrate new features, bring personas to life and be comfortable explaining the choices made when decisions are not always popular * Work cross-functionally across the organisation, ensuring that everyone knows what your team is doing and how they can help * Be the go-to guide on the Mo feature sets - expected behaviour, meaningful insights, and possible improvements to make next Requirements The below is to give you a sense of what we're generally looking for. Please do consider applying even if you feel that not all of these apply to you - if we can help you improve and grow in some of these areas, all the better. * Hands-on experience as a product manager (4+ years) ideally client-side * Track record of delivering products to market that solve customer problems * Previous experience in technology start-ups * Curious about how things work and keen to explore how to improve them; always learning and asking questions * Ability to analyse and use data to make informed product decisions, in an honest and unbiased manner * You're passionate about building the best possible user experience, and you monitor metrics to see whether you're delivering * Excellent verbal and written communication skills * Deciding when is 'good enough', prioritising moving fast over perfection * You think about features and user problems as a series of iterations, rather than a silver bullet, with a strong sense of balance between big wins and micro-optimisations * You can think big picture, but understand the devil is in the details * Ability to collaborate with developers about technical features and product architecture * The ability to put yourself in the shoes of the user to understand their needs * Effective in your use of time, and make sure you're working on the most urgent and important thing at any given time * Experience doing hands-on customer research (focus groups, etc.) a plus Benefits * Competitive salary, pension scheme and holiday allowance * Flexible working policies including core hours and remote working * Work for a business that improves the working lives of thousands of people * Based in Shoreditch (lots of great lunch options, events, coffee and beer) * Gym membership / discounted ClassPass membership * If you're into cycling, we've got you covered on the Cycle-to-Work Scheme. * Showers and secure bike storage * MacBooks are our standard * Dog friendly office * Work alongside other friendly, passionate and talented people Inside Mo, we encourage a transparent, collaborative and inclusive working environment. We're building a following of people passionate about work. We're hiring talented, creative problem-solvers to help people and businesses be more, together. You can find out more about us at: www.mo.work/about

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