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Fullbrook Consulting Group
,
London, Greater London
Strategic Account Manager
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Job Type: Full-time |
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Salary: £50,000 per annum |
Overview
Responsibilities Meet and overachieve set sales targets and quotas. Collaborate with regional account managers to support sales activities and develop yearly account plans. Consistently build qualified pipeline. Identify key decision makers within customer accounts and build lasting, profitable relationships. Be aware of the annual account plan and proactively work towards meeting objectives. Ensure that up to date products inventory is available for assigned accounts. Manage the overall relationship between customers and account personnel. Keep track or customer success. Actively work towards identifying and developing new opportunities to grow revenue. As a trusted advisor, provide escalation point internally. Understand the company’s products and associated benefits to customers. Requirements Degree level education preferably (preferably in a technical field) Minimum 2 years’ experience of working in a Customer Success or Inside Sales capacity. Relevant work experience within a SaaS company would be ideal. Contact Centre software sales experience and knowledge would be beneficial. Outstanding communication skills both written and verbal. Strong customer service and customer relationship management skills Ability to explain complex technical matters to non-technical audiences. Ability to build rapport and manage lasting business relationships. Excellent multitasker with strong prioritising skills. Quick learner with the ability to learn the company’s products quickly. Ability to think outside of the box with confident decision-making skills. Flexibility to travel to meet business needs.