Renewals Consultant

Quest Employment are currently recruiting for a Renewals Consultant to join a family owned and run business based in Northampton. They are the one of the UK’s leading providers of insurance. You will join a team of experienced Consultants who advise and sell on a range of insurance with a ‘niche’ sector, by providing friendly, informative advice to ensure the customer is getting the best deal for them Key Responsibilities - Maintain an excellent standard of customer service by explaining choices in a clear and uncomplicated way and providing recommendations ensuring customer and business needs are met - Achieve all agreed renewal targets for insurance are met and procedures are properly maintained. The company currenlty have a 90% renewal retention rate. - Assisting the Sales Team with sales when renewal volumes enable you too - Ensure sales are undertaken in accordance with the Company’s compliant processes - You will be involved within every aspect of the process handling incoming calls, premium administration as well as contacting clients to secure renewal early - You will be targeted in cross selling to the renewal customers - Prioritise your work by planning and focusing your tasks Person Specification - Experience working within an Insurance Sales environment (desirable) - Experience working in a sales environment with track record of closing sales - Confident providing excellent customer service over the phone in a clear and concise manner - The willingness and confidence to learn and develop through continuous on-job training - A flexible and proactive approach, and the ability to working within a small friendly team - Keenness to get involved within other areas of the business to become truly multi-skilled consultant - You will need good numeracy and literacy along with good keyboard skills - Possess the highest standard of integrity, honesty and quality in work - Possess a ‘Can Do’ attitude This is a fantastic opportunity for those who love to close sales and are willing to go the extra mile to do so, whilst providing the very best service to customers. On offer with this role is the ability to progress and grow within the company, an uncapped bonus structure, the opportunity to be sponsored should you wish to study towards your insurance exams and your birthday day off If this sounds like your next role, then please get in touch today. Apply now or send your CV into or call for a confidential discussion.