Head of Projects

CBRE Group, Inc. ,
London, Greater London
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Overview

We're looking for a candidate to fill this position in an exciting company. P&L responsibility for the Projects team to include all elements of ‘chargeable work’ to include SSEW, Capital Projects and Move and Changes work Ensure appropriate commercial arrangements and resources are in place to achieve financial targets Identify and convert growth opportunities within the account; identify opportunities for cross-sell the company offerings (principal contracting, energy, A&T) Manage Debt and Open PO process relating to all Projects Assess and actively manage risks to mitigate loss to the business Complete ownership of the entire process and business activities of the Project delivery; develop and improve relationship with all departments within Microsoft account Proactively manage customer relationships to achieve high levels of customer satisfaction Provide leadership Globally to ensure consistency, accountability and control of projects across client portfolio Ensure a meeting regime exists on a defined frequency that satisfies the client/s needs Provide regular, accurate and timely client reporting to meet and exceed customer’s expectations Manage and develop the Projects team to include recruitment, training development plans as to execute the current portfolio and demonstrate capability for larger projects Provide guidance to project delivery teams and draw from network of subject matter experts in relevant areas such as data centres, workplace, occupancy, energy, principal contracting, energy, etc Line Management of up to 2 – 4 direct reports; support succession and development Manage, as and when, other external PM’s from within the company business; achieve operational excellence within the Division Define and execute best working practises and roll out Playbooks of defined and proven practises and workflows to ensure service excellence Establish regular, clear and consistent channels of communication at all levels within the organisation Provide monthly project pipeline / utilisation data to support effective business decisions Continually review and challenge the effectiveness of business operations Ensure all operations are carried out in accordance with company SHE (Safety, Health & Environment) policies and procedures, CDM Regulations and all other relevant legislation Responsible for ensuring and improving the company and 3rd party safety performance on Project deliver Good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority Excellent communication skills (verbal & written) and the ability to talk to multiple stakeholders and all levels Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met Team player who deals effectively with colleagues and clients Track record of successfully managing large complex projects (up to $10M) with extensive hands-on project management experience within Construction / FM industry Demonstrate previous experience of business development and accountability for financial success Multiple years of experience working for blue chip companies in a customer facing capacity Bachelor’s Degree; Chartered Building Surveyor; CIOB, Chartered Engineer (Construction, Mechanical, Electrical and/or Civil Good IT skills (MS Project, Word, Excel, MS Outlook) GCSEs – Maths and English language minimum C grade

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