Retail Artist - 24 Hours - Fenwick - Bond Street

Charlotte Tilbury ,
London, Greater London
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Job Description

In light of the evolving COVID-19 outbreak we have taken the decision to pause our recruitment on this role for the time being. However, we are still reviewing applications and will be back in touch as soon as possible Retail Artist - 24 Hours Fenwick - Bond Street About Us We are the fastest growing beauty brand globally and we are on a mission to spread the word and do whatever it takes to be the best we can be. We combine expert artistry alongside magical service to create a world-class experience for our customers. We work with an infectious and intoxicating passion for what we do. We dont just talk about it, we dare to do it! About Your Role A Retail Artist is a true brand ambassador for Charlotte Tilbury. Combining artistry and commerce our Retail Artists drive targets through promoting customer centricity and showcasing exceptional artistry; always striving to embrace the challenge! Requirements Key Accountabilities * Strive to achieve and exceed personal sales goals including company specific KPIs and monetary targets. * Working as part of a winning team to achieve and exceed team and counter targets * Create brand awareness by sharing the magic; demonstrating strong product knowledge and creating exceptional and memorable customer experience. * Track personal performance and productivity on a daily, weekly and monthly basis * Be proactive in booking appointments and maximizing every consultation by boosting confidence in others * Take every opportunity to extend the in-store customer experience; driving the customer database for customer loyalty * Lead by example with immaculate grooming standards consistently, in accordance with the Charlotte Tilbury grooming guidelines * Demonstrate a positive and cooperative approach towards your work and your colleagues Your Skills and Experience * Demonstrates passion for the Charlotte Tilbury brand * Make-up artistry experience and/or qualifications * Experience of working on a beauty counter desirable * Excellent communication skills * Exceeds expectations in sales and a customer facing role Benefits What is in it for you? * We offer a structured induction programme Charlottes Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations * Structured career development our team of industry experts are here to support and work with you to explore your learning potential and career goals * You receive exclusive launches of our incredible products before anyone else not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlottes Magic Academy, so you can be a true brand advocate * Generous staff discount to use on all products * Access to Tilbury Treats our very own rewards platform allowing you to save money and gain money cant buy discounts on anything from gym memberships to cinema tickets * Other fabulous benefit as a life assurance, birthdays off work, team sales incentives and many more

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