Retail Reporting & Communications Executive

Janus Henderson Investors ,
London, Greater London
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Job Description

We are a leading independent global asset manager, dedicated to delivering the best outcomes for our clients through a highly diversified range of actively\-managed products\. We are truly global, supporting our individual and institutional investors across a range of products, encompassing equities, fixed income, multi\-asset and alternatives\. Our high\-energy and collaborative culture at Janus Henderson helps our client achieve their goals and ensures that our people love the place they work\. Role: Retail Reporting & Communications Executive Location: London Department: Global Operations The department Janus Henderson operates an outsourced model in partnership with our Third\-Party Administrators \(TPA\)\. The primary focus of the Operations team is the oversight and management of the TPAs as well as supporting internal clients \(for example the Distribution and Investment teams\)\. Operations also support numerous projects and operational changes to maintain best practice operational processes\. The Performance team and Client Reporting Services team are responsible for: + - + Formal measurement of the investment performance of all of Janus Henderson's funds on a regular basis and production of performance reports, attributions and portfolio analysis information for use by multiple departments + Production and issuance of Retail and Institutional Client Reporting \(not including any regulatory requirements\) and Factsheets + MiFID II Client Reporting Overview of the role Production of a range of key client/fund information materials including fund factsheets \(over 10,000 produced by the team each month\), sales aids, hedge reports, and fund commentaries\. These client/fund materials cover a wide range of asset types \(Fixed Income, Multi\-Asset, Equities, Alternatives\) and cover a range of different fund types \(OEIC, SICAV, Irish UCITs, Institutional Funds, Investment Trusts and Hedge Funds\)\. This role involves working in a fast paced team environment which requires meeting strict deadlines\. It involves juggling multiple tasks, and liaising with various teams including performance, product development, compliance, sales, marketing, IT and investment teams\. Duties and responsibilities + Co\-ordinate the production of weekly, monthly and quarterly SICAV \(multiple languages\), OEIC, Hedge, Irish UCITs and Investment Trust factsheets + Maintain and manage the relationships with our service providers + Use the various internal and external systems to produce factsheets + Coordinate/produce quarterly client specific reports, holdings & characteristics reports and quarterly strategy reviews + Maintain communication logs for the factsheet process + Co\-ordinate the monthly and quarterly fund commentary process using the SharePoint fund commentary system and produce final pdf versions using the internal production system + Involvement in the 6 monthly statement mailing, working with other areas of the business and producing and checking the data pages + Liaise with external translators for monthly commentary translations and ad hoc requests + Ongoing project management of all factsheets and ad hoc projects, alongside the IT Team + Resolution of queries, both internal and external + Peer review of other team member's work + Become a subject matter expert for our internal data system, HEDS\. Where required, training of others to enable self\-service + Assisting the Retail Client Reporting Team as and when required, by producing and checking reports + Where applicable, continually improve processes and ways of working to the benefit of the end client in order to deliver upon Janus Henderson's client experience strategy + Be attentive to regulatory changes, brand guidelines, and product strategy in order to create up\-to\-date reporting deliverables + General office duties such as filing and archiving + Carry out additional duties as assigned Supervisory responsibilities + None Technical skills and qualifications + Some previous factsheet and reporting experience is preferable + Intermediate to advanced excel skills + Experience of working in the investment management industry preferable + Good knowledge of investment products & markets + Understanding of regulatory framework with particular focus on TCF, and FCA rules relating to financial promotions + European language skills would be beneficial + Experience of working with large clients within the investment management industry Competencies required In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include: + Good written and verbal communication skills and able to demonstrate ability to liaise with all levels of the organisation\. + Highly organised, confident, decisive, focused and enthusiastic self\-starter\. + Ability to work under pressure, with large volumes of work, and to tight deadlines\. + Ability to work as part of an effective team as well as autonomously\. + Understand the n

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