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CRC Recruitment Ltd
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Daventry, Northamptonshire
Internal Sales Executive
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Internal Sales Executive Full Time Monday to Thursday 0900-1700 Friday 0900 - 1630 £18,000 Per annum Duties Details Objective 1 Maintain contact with existing customers Comparing actual spend / products with potential spend / products To retain, grow and convert customers, thus increasing sales. 2 Contacting potential customers from the data base who may have dealt with the company in the past Find out where they are now buying and why the change in supplier, re-establish their needs and see if our products can satisfy them To regain market share. Correctly identifying problems in products / pricing and marketing and relaying this information. 3 Follow up of accounts called into question by MD Conveying answers promptly and accurately by means of sales meetings To pre-empt potential loss of business. 4 Contact new leads from various sources Gain information of company profile and contact details and present an overview of company Increase market potential 5 Continuous feedback to Product Marketing Provide accurate and factually backed information on new products available in the market, their estimated volumes and current price. Provide any known information to help keep Product Finder up to date Provide a smooth running flow of new products and needed amendments to existing products. 6 Follow up Quick Quotes and other information given to customers Follow up within one week To maintain maximum efficiency, professionalism and to close sales effectively. 7 Liaise with, and provide assistance to other departments Provide accurate information correctly, complete forms where appropriate and general consideration and motivation of others Smooth and harmonious working environment and general help when needed. 8 Feedback to Sales Meetings Through effective use of weekly report sheet and memos To establish and maintain a better equipped Sales Team and Company though good distribution of knowledge gained from customers. 9 Collecting samples and market information Acquiring competitors price lists and promotional material, samples of new products available More accurate marketing decisions 10 Accurate administration Follow-up letters, quotes and fliers to be sent by the Sales Office Accurate data recorded and professional follow-up 11 Cover SOP function Process daily orders and work with warehouse and account managers as necessary. To process orders efficiently and enable despatch on the same day of order Knowledge / Skills Required Display good communication skills both verbal and written Show attention to detail Able to work and remain calm under pressure Able to work as part of a team Self-starter, able to work to full capacity when not being supervised Able to manage time effectively Display organisational skills Self-analytical, continually striving for self improvement Dress and act professionally Appreciation for other members of staff.