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Altus UK
,
Manchester, Greater Manchester
Client Engagement Executive
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Who you are? If you want to develop your client relationship building skills in a new arena, our ambitious team in Manchester is recruiting for a Client Engagement Executive. We need an energetic, articulate, quick-thinking communicator who can uphold the high standards of Altus Group. What's in it for you? Growth and exposure. You will be part of a close-knit team in an office with an upbeat positive culture. You will learn and work under the guidance of supportive managers, gaining exposure in developing business to business accounts. As we grow, so does the need for genuine team players with the chance to move up internally to a variety of roles and departments. This is an opportunity to join a premier organization with international brand recognition and respect. You will pro-actively make contact with our clients, build relationships and support their initial contract set-up. This role is KPI focused and target driven, offering a competitive commission scheme. OTE is 30k in year 1 for high performers. Work life balance is so important to us. We love to celebrate be it success or an occasion in the calendar. Currently we are supporting International Women's day across each and every office. What you will focus on: Development of internal and external relationships Proactively approaching clients following up after planned sales campaigns Contacting existing clients to transition them to the Government Gateway Database Accurately updating the Gateway database Advising clients on property change opportunities Sharing and implementing best practice ideas Delivering excellent service to clients Liaising with Internal counterparts, transitioning files to the Account Manager How do we know you are the new Client Engagement Executive? You have: Energy, passion and enthusiasm to do well, we can train you up in the rest Experience in customer service, retail or hospitality Proficiency in Microsoft Office Suite and ability to pick up new tools quickly. An exceptional phone manner and the ability to reach out to customers directly Strong written skills and ability to formulate comprehensive recommendations and reports. You are a team player Innovation, flexibility and positivity with a pragmatic attitude to problem solving