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Ashtead Plant Hire Company Ltd
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Chadderton, Greater Manchester
Internal Account Manager
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Job Type: Full-time |
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Overview
About The Role Are you ready for your next role in a successful, progressive company with fantastic career development opportunities? We’re looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be part of this? We have an exciting new role for an Internal Account Manager who will be integral to the success of our national sales strategy, ensuring that we have a consistent, joined-up approach to managing our customer base. There really couldn’t be a better time to join, as you’ll make the key decisions, shape the strategy and implement your growth plan. Reporting to the Head of Central Sales, you’ll work closely with key internal stakeholders and have responsibility for the management of our Local Customer Accounts based at our new fantastic Manchester Hub at Chadderton. It will be your remit to develop revenue growth with smaller and currently largely unmanaged customers, a tremendous opportunity for A-Plant. The central team will focus on managing and developing relationships with customers whilst also supporting activity to engage with new potential customers and existing customers, where there is an opportunity for substantial growth. Your key objectives will be to ensure that: Our smaller customers are proactively managed and contacted on an ongoing basis Leads and opportunities are passed into the safekeeping of the most appropriate sales colleague for follow up We proactively tackle opportunities for growth. Including contacting declining accounts, accounts where the quote has expired and potential new customers to see if they would be interested in opening an account with us. About The Candidate A successful proven track record in customer relationship management or telesales expertise, where you have built strong customer relationships to senior management level The motivation, ambition and resilience to 'Make things Happen’ in a fast-paced environment - to ensure our plans are created and delivered in line with stakeholder expectations A flexible and "can do" attitude. Ability to assess data and identify trends and potential relationship or customer development opportunities A customer-centric approach with experience of delivering an exceptional customer experience A natural relationship builder with a collaborative style. You’ll be able to engage with new prospects easily Excellent communication and influencing skills Well organised with good planning skills About The Company Are you looking for your next career move and ready to join one of the UK’s leading rental equipment companies? You may have heard of A-Plant Hire but did you know that we are part of the FTSE 100 company Ashtead Group plc, the second largest equipment rental company in the world? We have a huge hire fleet equipment, so excellent product knowledge across a wide range of products is essential and we help to equip our Sales Teams every step of the way with excellent product training, professional development and support to progress your career. The package includes a competitive salary and incentive bonus scheme; a company car; flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme.