Inex Associates
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London, Greater London
Field Based Account Manager
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Job Type: Full-time |
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Salary: £40,000 per annum |
Overview
The role To manage designated regional 'key accounts' on a day to day basis to achieve activity and sales targets. Build and maintain the best possible relationship with all 'key accounts' as identified by the Area Director. A typical week as an Account Manager might involve Achieve new product targets to 'key accounts' and other members in your area of responsibility. Identify new business opportunities, present and close with a bespoke advertising solution. Complete quarterly customer satisfaction audits Conduct regular account reviews to prove value and ROI. Conduct relevant product and service training with 'key accounts' Consistently ensure all 'key accounts' have clear understanding of pricing structure and new business initiative Feedback, with regularity, details of "the market" to Area Director and Estate Agency Board Actively participate with on-going training for reviews and Choice selling Attend regional and national meetings to provide updates and feedback To maintain a CRM database of your customers and other members in your area Work closely with your Telephone Account Management (TAM) and Customer Service colleagues to offer consistently great service Liaise closely with Area Director, Telephone Account Manager, Head Office support departments We're looking for someone who Has consistently over achieved set sales targets Structured, disciplined, energetic, committed to individual and group improvement and achieving sales targets Open and honest team player Excellent eye for attention to detail and accuracy Analytical and confident with data analysis Able to thrive in a hardworking and dynamic management team Driven to exceed team expectations Problem solver with the ability to take ownership and resolve issues Strong communication skills Ability to challenge ideas and ask questions Confident in using a PC, particularly competent in Word, Excel, PowerPoint and company systems. Ultimately, we care much more about the person you are, how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can't say 'yes' to all of the above, but are smart, self-motivated and passionate about delivering a great Customer Experience then get in touch.