REED Talent Solutions
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London, Greater London
Field Sales Account Manager
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Job Type: Full-time |
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Salary: £40,000 per annum |
Overview
Are you an experienced sales person? Do you have a passion for IT? If so An excellent opportunity has arisen for a Field Sales Account Manager to work for a nationally recognised IT service provider, who provide digital infrastructure products, services and business solutions to over 1.7 million customers across UK and worldwide The role As the Field Sales Account Manager, you will be driving the sales engagement for existing customers, whilst identifying and winning new customers. Key accountabilities •Growth, development and management of the existing account base. •Acquisition of new brand names to the Corporate Services Portfolio. •Manage customer relationships in order to grow and retain existing customer revenues. •Introduce, actively promote and sell new IT services from across the portfolio to new and existing customers. •Performance will be measured against pre-defined targets for growth of the existing and new customer margin. •The Account Management role is to manage each assigned customer through regular contact by telephone, email, face to face customer review/ re-sign meetings. •Prepare and submit all documentation relating to existing customer contracts to enable changes to be made as/when required. •Prepare and maintain on CRM a monthly forecast and pipeline reports to your direct report for inclusion in the sales forecasts. •Pro-actively manage defined customers to ensure that customer service expectations across the organisation are being met. •Aid in the processing and prompt payment of invoices by your customer base. •Manage and update customer records on internal CRM systems and contract system. •Be customer focused with an approach that is co-operative and flexible, whilst maintaining a diplomatic and organised approach, even under pressure. Skills & experience • Proven outcome based selling experience. • Sales experience within/or understanding of the communications/IT services or a related sector. • Experience in creating, managing, negotiating and closing service contracts. • Demonstrate key relationships with market leading vendors such as Cisco, Mitel and HP. • An understanding of the market place and the requirements of our customers. • Clearly articulate how IT Solutions deliver Customer Business Value. • Be able to establish consistent thorough pipeline management, of at least three times target in any given period. • Be able to deliver against all key commission plan targets (margin/order intake). • Be able to demonstrate clear sales ability with proven targets. • Be able to accurately forecast monthly commitment. • Enthusiastic and self-motivated. • Excellent communication skills. Other Other