Telesales Executive

Global Radio ,
Manchester, Greater Manchester
More Details
Job Type: Full-time

Overview

Global is one of the world’s leading Media & Entertainment groups. As the UK’s largest commercial radio company, Global reaches more than 32 million people every week including 25 million on the radio alone through its respected media brands; Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. Global recently moved into outdoor advertising following the major acquisitions of Primesight, Outdoor Plus and Exterion Media. With over 250,000 outdoor advertising points, Global is one of the largest outdoor advertising companies in Europe. In 2018 we launched our awards ceremony, The Global Awards, to celebrate the biggest stars of music, news and entertainment. We’re also committed to improving opportunities for young people across the UK. We train the future talent of broadcast and media at our school, The Global Academy, and raise money to support small children’s charities across the UK, through our charity, Global’s Make Some Noise. The Role…. We are looking to recruit a Central Sales Account Executive to help grow the UK business. The role entails contacting businesses by phone, email and social networking to generate and Grow New business in an allocated territory. This is an exciting and rare opportunity to join an award-winning business who is a key player in OOH, and to help build on its already outstanding achievements. In return you’ll have the opportunity to springboard your career in Media Sales in a lively and welcoming company that will fully invest in your personal development. Role & Responsibilities Deliver the weekly, monthly, quarterly and annual targets for the business through a range of sales techniques from cold calling (around 60%) to management of accounts (30%) and administration (10%). Manage existing, lapsed and new clients who spend less than £3,000 per Annum. Pass clients/enquiries on to the relevant Account Manager if necessary if the client has the capacity and/or intention to spend in excess of £5,000 per annum. Enter relevant information into Sales Force in a timely manner logging all details in a timely and efficient way. Process client orders and manage expectations professionally and effectively. Deliver regular report updates to Telemarketing Manager and your Account Managers. Build positive relationships with the Managers and Account Managers in other regions to create good team spirit. Network positively and collaboratively with other functions across EM, such as Design, Production, Marketing and Operations, as this is crucial for internal operational success. Analyse data and prepare basic sales presentations efficiently and effectively. Maintain a proactive knowledge of all lead generation communication/mailers and follow up on them to enhance your clients’ experience and maximise revenue. Actively research the local market and press to generate conversions from competitive media (predominantly local press). Maintain all administration around your accounts professionally and efficiently. Key Skills & Experience Strong track record of achieving targets in telesales or junior account management Knowledge of the sales lifecycle and as cold calling is a large part of this role, we are ideally searching for someone who has experienced this before Ideally familiar with Sales Force or an equivalent sales order processing tool Displays customer service excellence and understands how to deliver the best to each client Exceptional phone manner with all clients High levels of enthusiasm and intelligence Strong literacy and numeracy to deliver regular reporting and build familiarity with numbers Highly results driven to achieve targets and displays passion for achieving Thrives in a fluid, changing and busy environment Team players who work for the company strategic goals Demonstrates commitment to both the company, its clients and the role Maintains strong activity levels Displays a positive and constructive approach in all situations Excellent organisational skills as this role requires you to keep many plates spinning Highly resilient and a great self-starter Adapts to meet the changing needs of the advertising industry Strong Microsoft Office knowledge including Excel, Word and Outlook

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