Operations and Insights Manager

Motley London ,
London, Greater London
Job Type: Full-time
Contract Type: Permanent

Overview

Motley is looking for someone to drive the performance of our end to end supply chain, alongside the business insights to accelerate our growth. This role will suit someone who’ll love working across a spectrum of operations disciplines, from forecasting to production, to logistics – while identifying opportunities to automate, innovate and scale. Who are we? Our vision is to enable the creativity of the most talented jewellery designers, and make their designs available to the people. In other words, finish what Bauhaus started. We are a VC-backed challenger brand with a new model to make great design scalable and affordable. Our platform enables us to collaborate with the world’s leading jewellery designers on one-off collections. The designers design for us, then we make their designs – bringing unknown and underappreciated design talent to the mass market, and making great jewellery design affordable. Our supply chain combines the fine jewellery atelier concept (craft-based, small volumes) with the fashion jewellery manufacturing at scale, allowing for small batches and waste-free production. We invest in the quality of our materials and production, rejecting fast-fashion, creating products that last and driving sustainable and clean practices into an industry in desperate need of it. Our journey so far Motley is at the most exciting phase of its journey to date. We closed an investment round at the end of 2019 and are at a stage of rapid growth. We’re looking for someone to be a crucial part of that early journey with us; who’s up for the rollercoaster road of the early stage start up; and who genuinely wants to be part of disrupting an industry that’s ready for a shake-up. What’s the role As Operations and Insight Manager, your primary focus will be improving supply chain and business operations for Motley. Being more specific, you will: Manage our production process, from design concept through sampling to final product Manage day to day supply chain and business operations, including inventory management, supplier liaison and forecasting Manage key operations projects, from launching new packaging to scaling our logistics to running our pop-up operations Deliver analysis on key business and category insights, identifying opportunities to drive the business forward and feed into the overall business strategy Manage relationships with our key supply chain partners and network of small-scale ateliers, and identify and build relationships with new ones Introduce systems, processes and technologies to help us run more efficiently and effectively Identify opportunities to automate our supply chain and set it up for scale Manage our Operations Exec and be instrumental in their coaching and development   About your background We know brilliant people can come from a wide range of places – but we wouldn’t be surprised if the following described you. You are a management consultant or operations manager with 4-6 years of experience, preferably with some experience of an early stage start up Highly analytical and relish solving complex problems (you’ll be a real Excel buff). Experience in forecasting would be an asset Passionate about the power of technology to create scaleable processes, and experienced at introducing systems and processes across a business Highly commercial, comfortable with financial planning and identifying opportunities to improve on costs Excellent project management experience, with the ability to move forward long term projects alongside the demands of the everyday Outstanding attention to detail A great communicator, with the proven ability to work with a variety of stakeholders – many of whom won’t be as structured and quantative as you are   About you You’re a natural leader - you instinctively take initiative and are a real self-starter You have huge drive and ambition – you want to build something great. We hope that this role will progress into a Head of role You thrive in a team environment and are brilliant at working collaboratively; you’re naturally kind and thoughtful You thrive off feedback and have a hunger to learn in a fast-paced early stage start up environment You are openminded and flexible – you’re happy to respond to changing circumstances and priorities while keeping a cool head You have a great sense of humour to cope with the unpredictabilities that supply chain throws up at you You’re happy to get stuck in and get your hands dirty. You’re passionate about being part of a true ‘challenger’ brand – you’re up for trying things that have never been done before What you get in return Unlimited annual leave Equity options Training & development budget Perks such as bi-monthly breakfast, drinks and treats at our coworking office space based in Islington The chance to build something great with an innovative, growing brand At Motley, we don’t just accept difference — we celebrate it, support it, and believe it’s critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool.