Security Officer - Corporate Core

MITIE GROUP PLC ,
Edinburgh, City of Edinburgh
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Job Description

Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Values: Delivering the exceptional, every day Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our culture - our core values and how we behave: 1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. 2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. 3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. 4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. 5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Behaviours: Knowledge of relevant procedures Level of customer Service Team Player Health and safety awareness and knowledge Communication Job Description Mitie has a great opportunity to build a new team of Full Time permanent Security Officers to join the Total Security Management Team; and operate out of a customers brand new corporate head office. This will be one of the most prestigious locations within Edinburgh city centre and will provide a great opportunity to build and enhance your career within Security. You will be part of a new developing team of similarly skilled and experienced officers. Note: We have 9 Full Time Security officer roles available for this new contract. Successful candidates will need to be ready to deploy around 15th May 2020. Main Duties * The Full time security officers will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers to the building. * As the first point of contact for to all customers and clients, the Security Officers must have geographically aware of their local surroundings. * Must be able to man the phones, emails, IT systems, CCTV and Alarms, Doors and Car park if need be. * The Full time security officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services. * Report to the Security Operations Manager - they must record, report and escalate all sightings and arrests on a regular basis. * Must be able to carryout regular and detailed building patrols, from basements to rooftops. * Will become involved as a team in the running of the building with the facilities team to help ensure a safe and secure environment for customers and clients. Qualifications Person Specification * The Full time security officer will need to be a team player with an enthusiastic attitude. * The Full time security officer should be able to work on own initiative. * Corporate Security experience. * Flexible Approach to work to suit the business needs. * Excellent customer service skills * Ability to go above and beyond to support the client and visitors * Excellent communication skills are required both written and verbal. * It is important the Security Officer is calm under pressure. * Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act. * Door Supervision or Security Guarding License essential. CCTV licence would be advantageous. * Successful candidates will be required to sit and pass a 3 day first aid at work course if they are not qualified already. * Must be able to get back and forth to place of work all shifts and days allocated. Additional Information Additional Information All successful candidates will be required to under go SC clearance for working within the building, Mitie will arrange and manage this process through the customer for each candidate. Pay Rate: 9.70 It's the little things that count - On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers a

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