Human Resources Manager

Company Description Building our winning culture is a core part of our transformation. A shared vision, a common approach and a common language will help us achieve this. We have recently launched this new company Vision, supported by our new, Purpose, Promise and Values. Why do we need a new Vision and Values? We are a diverse business with 50,000 employees and we are on a journey to become 'One Mitie'. Our new Vision & Values will help us all share all that is great about Mitie and communicate with our colleagues and customers A common Vision, Purpose, Promises and Values will set us together on our future journey. Our Vision The exceptional, every day Our purpose: why we exist and what we want to achieve Our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: what we offer that's different and that matters A place to work where you can thrive and be your best every day Our promise to our customers: what we offer that's different and that matters A trusted partner creating exceptional environments for your customers and people, adding value every day Our culture: our core values and how we behave We are one Mitie We work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. We are built on integrity and trust Integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie. We go the extra mile Whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. Our diversity makes us stronger We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. Our customers' business, is our business We are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Job Description Job Description * To deliver an effective HR service to the business, providing commercial HR solutions. * To proactively partner managers at all levels in providing pragmatic and commercially focussed solutions on people issues that will meet business objectives. * To work closely with the HR Business Partner and other supporting services across the wider Mitie business to promote and embed Mitie's people transformation agenda. * To develop and maintain working relationships with key stakeholders in the business * To develop and maintain relationships with Unions, and co-ordinate industrial relation activities * Lead on the engagement with any recognised Trade Unions, Employee Representatives and staff forums. Main duties HR responsibility, providing advice and guidance to the contract lead team and other managers, team leads & supervisors on the following: * Support management in the consistent application of Mitie HR policies and procedures. * Support management in the undertaking of disciplinary & capability cases, long term welfare cases requiring a HR face to face presence. * Liaise with the centralised ER Team, as required providing on-site HR support for more complex ER cases. * Attending the contract management meetings as appropriate and ensuring the HR agenda is represented fully in relation to business decisions at contract/site level. * Promote and embed performance management culture across the business, including adherence to MITIE performance management system and ensuring managers are competent in managing people. * Maintain management/supervisor capability through the regular delivery of HR related training on topics such as Absence Management, Performance Management, Disciplinary, Grievance and Investigations etc * As appropriate, work with HR Business Partner on People Transformation and adhoc HR related projects. * Support the management team with any adhoc projects including change management * Help compile monthly HR reports as required for the region/business area, reporting on various HR related metrics. * Develop and maintain positive working relationships with Trade Unions at a regional level; support local and/or national pay negotiations including recognition agreements. * Inform managers of updates in legislation and potential impact on business, sharing legal updates with HR team when relevant. * Lead and manage recruitment process by using Smart recruiters * Continue to focus upon Employee Engagement Qualifications Additional information Person Specification * Experienced HR professional in a commercially focussed environment. * Ability to deal with high volume and fast paced Business and re-prioritise regularly * Experience of building and maintaining positive effective working relationships with Trade Unions, Employe