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Scope Personnel
,
Kettering, Northamptonshire
Service Advisor
Overview
Job Description
Scope Personnel is currently looking to recruit a Aftersales Advisor for a Franchised Dealership Hours of work are Monday - Friday and Saturdays on a rota * Competitive Salary * Competitive Bonus Scheme Experience as a Service Advisor within the motor trade is Essential! Please see below the job description. A positive attitude. Integrity. Respect. Accountability. Flexibility. Supporting one another. Exceeding expectations. Expressing new ideas, and as equally important, listening to other people's ideas. Does this sound like you? If you can demonstrate previous experience working in a busy customer service role, a passion for automotive aftersales and strong communication and administration skills, you could become a fantastic Service Advisor with our client.. As a Service Advisor, you will be entitled to a competitive basic salary and a great range of benefits including: * 24 days holidays, which increase by 1 each year plus Bank Holidays * Generous Long Service awards * Life Insurance * Pension Scheme * Generous staff retail and vehicle discounts * Room for progression What will my new role involve? Joining the team as a Service Advisor, you will work within the Aftersales department. On a daily basis, your responsibilities will include: * Providing outstanding customer care * Booking in customer vehicles for servicing with objective of maximizing labour efficiency * Arranging alternative transport for the customer * Managing and following up on all work in process on customer vehicles * Producing customer invoices * Identifying additional ways in which you can achieve sales targets by selling labour and parts