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Scope Personnel
,
West Thurrock, Essex
Customer Service Representative
Overview
Job Description
Scope Personnel are happy to be recruiting on behalf of our client for a Customer Service Representative. This role will require you to work alternating shifts as follows; Week 1 - 06:00am - 15:30pm Week 2 - 09:30am - 19:00pm Alt Saturdays 07:00am - 12:00pm (Paid at time and 1/2) The basic salary on this role is £23,000 with an OTE of £28,000. This company are looking for a confident individual with excellent customer care and administration skills to deliver a first class service to customers. This is a busy role, therefore, excellent organisational skills and the ability to multi-task are essential requirements. Duties include; booking trucks into the workshop, obtaining mileage from inside the vehicle, arranging courtesy vehicles, raising repair orders, receiving and making telephone calls, using a computerised booking in system and advising customers of MOT/Service appointments. Applicants must be conversant with word, excel, database input and email. Previous experience of a computerised booking in system desirable but not essential. Whilst previous experience is not essential the company will be looking for candidates who:- - are professional - have smart appearance - can multi task without being flustered - can demonstrate excellent administration and data input skills - are able to learn quickly - are Computer literate - have a customer care background or natural flair with customers If you are looking for a new position and would like to discuss this role further, please call Josh on 0151 541 5900 or apply here.