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nCino
,
London, Greater London
Senior Manager - Integration Services
Overview
Job Description
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The Senior Manager of Integration Services is responsible for the supervision and success of the Integration Services personnel and activities, ensuring that adequate support is provided to employees and management to consistently meet customer schedule and quality expectations. This role may also have some assigned clients. Responsibilities * Ensure that Integration staff have access to the skills, tools, processes, etc. that they need to produce high-quality, on-time software that meets our customers' expectations * Hire, train, supervise, and evaluate performance of team * Deliver results on complex development projects involving teams across the Professional Services department and the company * Oversee the Integration lifecycle, ensuring the proper structures are in place for the on-time delivery of project milestones * Collaborate with internal customers and departmental leadership * Communicate team processes and priorities to stakeholders and customers as needed * Interface with customers to resolve business critical concerns * Ensure that teams are resourced and supported in order to meet the prioritized needs of the department * Clearly communicate schedule and quality expectations and ensure that teams are operating efficiently * Instill, strengthen, and maintain a culture centered on continuous improvement and the practical execution of our nCino values * Resolve employee conflicts through creative means to assure employee support and accountability to timely and quality project execution Qualifications Required: * Bachelor's degree in Computer Science or a related field or equivalent professional experience * 8+ years functional experience and 2+ years management experience or combination of experience, education, and extraordinary performance * Proven success as a coach and mentor of technical staff * Demonstrated dedication to quality and continuous improvement * Ability to motivate yourself and others, prioritize your own work, and adapt and thrive in a dynamic team environment * Excellent problem solving, decision-making, and interpersonal skills * Excellent verbal and written communication skills for technical and non-technical audiences * Experience with the Salesforce Platform * Ability to travel when required If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.