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Talingual
,
Belfast, Antrim
German speaking Customer Support for Snack Company
Overview
Job Description
An exciting new role has come available in Northern Ireland for a fluent German speaker to join and international Customer Service team. The job is based in Belfast - a vibrant and multicultural city with lots of activities to do during the day as well as in the evening. Besides this, outside the city you will find beautiful countryside to explore! As a Customer Advisor, you will represent a very well-known global snack food company. You will receive incoming queries via phone and email where you will answer their queries on among others product/ingredient information. Customer satisfaction and first time resolution is important in this role. This is a versatile role that will suit someone with excellent communication and problem solving skills. We are looking for candidates who have: * Excellent communication skills both verbally and written in German plus a good command of English * Previous customer service experience * Computer literate * Ability to multi-task The selection process is done remotely via email, phone and skype. Once you are successful you will be asked to book your own flight to Belfast, but your flight costs will be reimbursed, 7 nights in a city centre hotel upon arrival, support in finding accommodation, opening bank accounts and much more. Advance in wages to help with first month's rent and deposit. Employment Type: Full time