Store Manager (mfx)

VF Corporation ,
Birmingham, West Midlands

Overview

Job Description

We're looking for an outstanding store manager (mfx) to join our The North Face team in Liverpool! Vans is part of VF, the global company behind some of the world's leading lifestyle brands. If you are an active lifestyler then you are probably very familiar with brands such as Vans, The North Face, Timberland, Napapjiri, Kipling and others. These are just some of the names we at VF produce and sell in over 1500 stores across 170 countries. As a store manager your input will be key, leading and nurturing a team and displaying your own initiative to drive sales and customer satisfaction. Let's talk about the role! We believe that our store managers have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience. We actively encourage them to suggest improvements to our own processes and systems. We expect that our store managers deliver unbeatable customer service whilst also fulfilling the following aspects of the role: Leading, motivating and mentoring your store team Implementing our established retail processes while looking for ways to improve them Staying on top of core retail operation procedures such as inventory, P&L etc Ensuring operational policies and procedures are respected Reporting performance metrics and understanding your KPIs to improve your store results Making your store look great, in line with the brand's visual merchandising guidelines How you'll make a difference... You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising You know how to build a high performing team, are a great coach and have a knack of creating a supportive, fun environment You have excellent written and verbal communication skills You are proficient in the use of MS Office and different POS systems You are flexible when it comes to working weekends and evenings What makes you the perfect Store Manager? First of all, you LOVE interacting with customers. The joy of helping a customer find the perfect product is incredibly special and you get that. However sometimes, let's face it, working in a store can be demanding. No problem for you, as you are a pro at handling stressful situations. You lead by example with your hands-on mentality, enthusiasm and passion for delivering a fantastic customer experience. In fact, you will thrive on transforming every customer into a loyal [Timberland lover]. Different customers need a different approach and you know how to deliver it! You also know how to create a great team who share your passion and vision to make every shopping experience outstanding. What's in it for you? Most companies like to say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Because it's not just our products which set us apart from others. It's our people and we believe they deserve to be nurtured and looked after. That's why, on top of the usual benefits, we offer much more: Career ownership, enabling you to build your knowledge and experience across different brands and even different countries A supportive feedback-based culture where respect and integrity guide us in what we do Tailored training. From a thorough induction to ongoing online and face-to-face training, we are committed to helping you grow, both professionally and personally. An inclusive environment where people of diverse backgrounds, lifestyles and nationalities love working together The opportunity to travel to conferences and network with other Store Managers throughout Europe If you liked what you have read and want to join our team then we would be keen to hear from you! VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.