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Amazon
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London, Greater London
Senior Product Manager UK Operations - Amazon Device Indirect channel
Overview
Job Description
Amazon Kindle is a revolutionary reading device and one of the most innovative and fastest growing businesses at Amazon. This position provides an exciting opportunity to help support Amazon device business into Retailer stores in UK. This position will be based in London - Barbican. The candidate will work cross functionally across Amazon internal teams (Account Management, Regions Sales & Operations, Instock / Forward Logistics / Accounting), External Fulfillment Providers and Retailers to ensure timely and quality of fulfillment to our retailers in order to ensure sufficient in-stock levels, and meet retailer on-time performance demands. Job Responsibilities Manage day-to-day supply chain operations for digital device Indirect retail channel in UK Ability to undertake contract negotiations with third party service providers under the guidelines of EU senior leadership Work with operations to ensure predictable, accurate, and consistent delivery of product to the customer Define and manage execution of projects to optimize supply chain and operations processes - from inception through delivery - leveraging functional knowledge of supply chain architectures Be a focal point for exception handling and escalation, and work with various stakeholders to arrive at the best possible resolution on issues for both short term and long term Work to continuously drive operating costs down Engage with other teams to form technical and functional documentation for processes Utilize Six Sigma and Lean practices to optimize supply chain and operations processes Collect data on existing processes, analyze it with statistical software to discover areas of defects or inefficiencies, and define project opportunities for improvements in the process area Build solid relationships with peers across the organization and ensure smooth process flow and collaboration Collect product and software requirements Work with Instock and Regional Sales & Operation to ensure sufficient in-stock levels to meet retailer demands Ensure seamless order fulfillment and customer experience for customers using subject matter expertise in fulfillment, inbound and outbound logistics, and overall supply chain systems Travel 10% of the time.