Manager (IT / Telco) Sales Operations, Midlands UK (closing date Wed 17th June)

EMW, Inc. ,
Redditch, Worcestershire

Overview

Job Description

Manager of Sales Operations Based South Birmingham, this successful, growing company operating in the telecommunications sector and specialising in WAN, LAN, SIP, VOIP and cybersecurity solutions is seeking a Sales Operations Manager due to an internal promotion to play a crucial role in helping the sales team to be as successful as possible. This role is a key part of most successful sales teams, and is the Sales Director's right hand. In this role you will tackle the work required with the CRM system continuously improving processes to make the job easier for the sales team, giving them more time to do they do best selling! As Sales Operations Manager, you will bring your knowledge of working in the telecommunications sector and experience of WAN, LAN, SIP, VOIP and security solutions and some of your duties will be to: * Help create strategy for Sales Team, desk and field based. * Develop scripts and tactics allowing team to carry out effective negotiation * Manage communication flow across the business related to wins, losses and supply chain issues. * Be the numbers guru - analysing results and monitoring forecasts * Support the Sales Director driving performance by being a great leader. * Work with partners on joint projects and help to coordinate public sector bids * Build a robust process to handle quotes and renewals Requirements * Your CV must show that you have held a recent similar position in a fast-paced technical (IT and Telecoms) SME * Your CV must show how you have deep experience of telecoms / technology (must have WAN, LAN, SIP, VOIP and cybersecurity solutions experience) * Your CV must show how you have managed customers at senior level * It must be evident from your CV that you have understanding of flexible approach needed to manage both Channel and direct customers * Your CV must show examples of major contract bid negotiations * Where you have displayed tenacity * Where you have demonstrated relationship building skills * That you have communication skills to ensure smooth running even when working at fast pace * That you have a Degree or equivalent, ideally in Business or Marketing * Your CV must show the completed strategic sales training courses you have undertaken and when * If you have formal sales training skills yourself, then so much the better * If you have worked within a secure or regulated environment - then this will be a major advantage Benefits * You will receive a salary of up to 70k * + Substantial bonus opportunities * + Private medical insurance * + Life assurance * + 25 days holiday * + Pension * + Reward and recognition incentives