Operations and Systems Manager

Mindful Chef ,
Redditch, Worcestershire

Overview

Job Description

An exciting opportunity to join the UKs fastest growing and most loved recipe box. Since starting in 2015 Mindful Chef has gone on to deliver over 5 million meals across the UK. The business has shot to the top of Trustpilot's rankings making it officially the UKs #1 rated recipe box and has the backing of celebrity investors including Sir Andy Murray and Victoria Pendleton CBE. This is a rare opportunity to join this close-knit team with big ambitions. A proud B Corp we focus on using business as a force for good, balancing people and planet with profit. We are looking for an Operations and Systems Manager to join our dynamic team. You will be happy working in a fast paced environment, have excellent attention to detail and strong communication skills. If you would like to join one of the UKs fastest growing startups and make a positive impact on people's lives, we would love to hear from you. Role * Ensure that our co-packers have everything they need * Adhere to the highest food safety standards * Constantly innovate to make our operational processes and systems more efficient * Work closely with the Head of Operations * Oversee printing of labels and manifests for the daily packing process. * Oversee the production of all boxes by our co-packers on a weekly basis, and work closely with the other members of the operations team to ensure that boxes are ready for dispatch. * Work with line managers to ensure people, processes and systems are in place to hit key production targets, and crucially that we are constantly improving in this area. * Focus on the reduction of errors through the production process and strive for continued improvement. * Drive technology and process improvement to increase packing efficiency and reduce error rates, including being the point person to automate parts of production. * Communicate business needs accurately with our co-packers. * Take pride in improving production quality and respond promptly to any quality complaints. * Understand and observe the HACCP across the production process. * Build strong commercial relationships with the day-to-day contacts at our co-packers * Report on co-packer performance. * Reduce waste across the production function, including expenditure on delivery and storage costs. * Conduct regular checks of equipment used in the packing process. * Inspire the co-packing teams to care about our customers, brand and product. * Embrace change and adapt quickly to business priorities. Requirements * Impressive graduate qualifications * Extensive project / programme management experience * Excellent knowledge of Excel * A proven ability to be self-starting and work independently Benefits * Saturday to Wednesday * Negotiable, dependent on experience & days * Pension scheme * 25 days holiday per year (pro rata) * Food available on site * 50% discount on Mindful Chef boxes delivered to your home * Christmas and Summer staff parties