SR BUSINESS SYSTEMS ANALYST (60128)

SPX Flow, Inc. ,
Manchester, Greater Manchester
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Job Description

Senior CS Analyst; Quote to Cash Reporting to: Sr. Manager of Quote to Cash Summary: The Senior CS analyst; Quote to Cash will be responsible for the technical delivery and solutions in the integration points during the quote to cash life cycle. This person must be both a functional and technical leader with sound knowledge and understanding of QtC (Quote-to-Cash) & Integration processes and sub-processes within SAP ERP. The candidate should have hands-on experience in SAP CS system design and configuration. As such, the role works both cross-functionally and globally to enable commercial channel performance (sales, revenue, cost) through the ongoing management and support of the CS process and its integration. Responsibilities: * Execution : The Senior CS analyst will participate and drive certain execution activities including but not limited to: * Production Support - drive resolution of open I/C/R from a technical perspective; working with Director of Production support on escalations so that we can do root cause analysis and respond to business needs for integration * Projects - drive strong execution on key projects from a functional perspective ensuring that timelines, milestones and toll gates are met; own your portion of the project budget and ensure coming in on target or escalating if budgetary issues arise * Communication - ensure effective communication on cross-functional items within IT and communication to the business in partnership with Director level team members * Knowledge Base - Work with functional teams to ensure knowledge articles are being created to help streamline support of our integration with our quote to Cash and commercial internal and external systems. * Third Party - provide oversight of third parties that are conducting functional work within the SPX Flow estate * Strategic / Governance : The Senior CS analyst will participate and drive certain strategic / governance activities including but not limited to: * Establish standard meetings to manage the execution elements of the position noted above * Constant review of current governance / process to ensure efficiency and focus on business needs (leverage A3 process to resolve issues) * Partner with the Application Architecture team and global process owner teams and act as internal consultant and functional lead for SAP CS * Translate and influence business and functional solution requirements in for integration in the area of Quote-to-Cash integration with internal and external systems. * Collaborate with representatives of other SAP functions and Front Office functions that integrate with SAP to ensure end to end process integration and consistency * Support the identification of opportunities to standardize processes and system configuration globally and ensure compliance across all implementation to these standards * Ensure CS/QTCs integration to internal as well as external are considered and addressed in a S/4 Hana environment * Reporting : The Senior CS analyst will participate and drive certain reporting and metrics activities including but not limited to: * Drive standards across CS and Quote to Cash integration to ensure alignment to expected SPX Flow standards * Document and standardize the global template for the QTC integration in CS and other related areas * Managerial : The Senior CS analyst will participate and drive certain management activities including but not limited to: * Cross Functional - most essential element is the strong communication with functional Sr. Managers / Manager / Employees on all of the above items * Oversight and management of any third-party resources including contract review and approval, financial oversight, performance feedback and other vendor mgt activities not explicitly stated * Proactive and intentional stakeholder management either through above structure or informal means on par with your level * All duties as directed or modified, and other tasks as deemed necessary Experience Required: * Bachelor's Degree in business, Engineering, IT, Commerce or related field; or the recognized equivalent in work experience. * Strong understanding of integration * 10+ years of technical and functional experience CS and SD * Customer Focus: Success in facilitation with business leaders, process owners, technical resources and IT leaders. * Gaining Commitment / Communication: Ability to use influen

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