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Skipton Building Society ,
Skipton, North Yorkshire
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Job Description

Job Introduction Add text here Main Responsibilities If you're brilliant with people, this is your chance to make a real difference at the heart of your community as the face of Skipton. As a Customer Adviser in your local branch, you'll spend time talking to people about our wide range of financial products and services. By having an enquiring mind and really listening to our customers in person or over the phone, you'll help to identify the right products for them, in a considered way that builds trust. Whether you're promoting a new product or resolving a problem, you'll need to be proactive too, as you put our customers first and provide a great service as a big part of a small, close-knit team. Ideal Candidate Add text here About Skipton Building Society At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers. We're committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues' unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know. Package Description In return for all your hard work and commitment, you will get the support and recognition you deserve. You can expect a structured training and development programme tailored to your needs. You will also be eligible for the following: * Competitive Employer pension contribution * Private medical insurance (only include this for grade 10 and above) * Company paid life assurance scheme * Company paid Group Income Protection scheme (only include this for grade 10 and above) * 25 days holiday (plus bank holidays and the opportunity to participate in the annual Holiday Trading Scheme to buy/sell extra days) * Annual discretionary bonus scheme * Childcare vouchers * Volunteering days * Colleague discounts at a range of UK wide retailers, including holidays, restaurants, fashion, days out and more. Accessible via an online platform and mobile app. * Discounts/cashback on selected products and services * Employee Assistance Programme * Diverse culture Skipton are an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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