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London, Greater London
Sr. Technical Program Manager - Alexa International
Overview
Job Description
The Alexa International team focuses on building and expanding Alexa's capabilities for customers worldwide. We embrace the unique challenge of understanding the nuances of how Alexa can serve customers' needs in different cultures and locations in a native way. If you are interested in shaping the future of Alexa for customers around the world, come and join us. We are looking for a strongly technical, customer-focused Sr. Technical Program Manager with a start-up mentality and skills that span research science, software engineering, program management and strategic vision. In this role you will be responsible for scoping and delivering large projects end-to-end. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions for new features, verticals, and markets. You will be expected to make appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. As a Senior Technical Program Manager, you will be required to: Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. Drive large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a timely manner. Drive communication and lead meetings with customers and executives Drive automation and standardization of processes for analyzing, building and deploying speech recognition models across products and locales Drive and coordinate the development of new features for the speech recognition system