Senior Functional Consultant

FIREapps ,
London, Greater London
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Overview

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. THE ROLE The Functional Consultant is responsible for supporting the delivery of high-quality implementation projects. You will have the responsibility for applying best practices for all implementation work whilst still following Kyriba implementation methodologies throughout the project phases. Deployment Execution * Implement business processes and system configuration necessary to meet client requirements * Effectively apply Kyriba methodology and enforce implementation standards * Support blueprint engagement and produce related collateral * Assist to identify and quantify project risks * Ensure project documents are complete, current and stored appropriately * Manage smaller projects independently - day-to-day operational aspects of a project and scope * Maintain 90% utilisation rate Communication and Documentation * Understand and resolve and/or escalate issues in a timely manner * Strong verbal and written communication skills, with the ability to communicate difficult/sensitive information tactfully * Simplify effective client meetings * Produce high-quality project documentation Client Management * Effectively set and manage clients' expectations * Develop lasting relationship with client personnel that foster client ties * Communicate effectively with clients to identify needs and evaluate alternative business solutions * Continually seek opportunities to increase customer satisfaction and strengthen client relationships Functional Expertise Seek to develop and have a thorough understanding of Kyriba modules and capabilities and constraints to be able to deliver training sessions to clients on modules as required. Modules include: * Core Data * Connectivity * Core Cash Management * General Ledger Posting * General Ledger Reconciliation * Payments * Financial Transactions * Risk & Valuation * Bank Account Management * System Administration * Data Exchange Consultant Development * Seek and participate in development opportunities above and beyond the standard Kyriba training SKILLS & EXPERIENCE Location * London * Up to 50% travel involved Education/Qualification * Bachelor's degree, preferable in Business or Finance or relevant work experience Languages * Excellent standard of spoken and written English Character * Excellent communication skills with experience of dealing with external stakeholders * Disciplined and independent personal management skills - a self-starter who can work to deadlines and standards with minimum supervision * Focused on delivering an excellent service to our clients * Creative and analytical approach to problem solving * Strong work ethic * Ability to work under pressure * Proactive approach to work * Ability to work in a geographically dispersed team as well as independently * Ability to prioritise and re-prioritise where necessary Practical Experience * Proven track record of successful project implementations, preferably to external clients * Proven experience in treasury management and/or financial services * Previous experience in project/customer management * Experience in client services * Ability to build relationships both internally and externally * Proven capability of managing multiple clients and projects without it having an impact on the level of service CULTURE & VALUES At Kyriba, we value a strong work culture and sense of community and ownership among our global team. We live by our "iCare" value system to demonstrate our care and commitment to our clients and to each other. In hiring, we look for candidates that are a strong fit with our culture and values, as well as bring the talent and experience required for the position. - Innovation: We foster innovation and entrepreneurial thinking across our team by rewarding employees for their achievements and encouraging efficiency and continual process improvement. - Client Success: Our passion is to enable our clients' success. We do this by understanding their needs and developing and managing solutions that provide them the insight to effectively drive decision making within their organizations. - Accountability: We each take personal responsibility for our actions. We are committed to our own continuous improvement and we go the extra mile to meet our clients' needs. - Respect: We respect each other's ideas, efforts, and commitments, and embrace our diverse cultures and points of view. We achieve our goals through teamwork, responsiveness, open communication and a positive attitude. - Excellence: We strive for excellence in all that we do and bring the passion and commitment to deliver on our promises. We achieve excellence through leadership, teamwork, transparency, and integrity, and we are committed to recognizing employee achievements. To learn more about Kyriba: Check out our Career page: Like Kyriba on Facebook at facebook.com/kyribacorp Follow Ky

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