Product Features
Blog
Contact Us
Sign In
Smart Solutions Recruitment
,
Exeter, Devon
Customer Service Representative
Overview
Job Description
We are recruiting Key Workers during COVID-19! We have a fantastic Customer Service opportunity for people who are truly passionate about helping others. Working for South West Water, you will be taking inbound calls from customers who need help with their water accounts. If you are someone who likes to get stuck into a new challenge, and enjoy helping people on a daily basis, this role could be for you! What skills do I need? You will need a true passion to assist customers on a daily basis, and the ability to speak in a calm and professional manner. You do not need to have any previous experience in Customer Service, just the commitment to learn new systems and speak to customers on a daily basis. What will I be doing? * Solving customer queries * Working within a collaborative & supportive environment * Delivering excellent customer service on every call * Advising customers of how South West Water can help with their bill * Working with other departments to ensure the customers query is solved first time What are the benefits? * A welcoming and supportive working environment * Free parking * Weekly pay * Three weeks training * High quality on-site canteen and Costa coffee shop * Progression opportunities within South West Water * Monthly incentives * Share save scheme & Bupa available after on boarding process Working hours are between 7am and 10pm Monday-Sunday with 2 in 4 weekends. Basic IT skills are essential Email or call today to find out more and register you interest: Jessica Grinham , 07855098158 To view our Smart Solutions Privacy Notice please go to: