Product Features
Blog
Contact Us
Sign In
Looprs
,
London, Greater London
Fraud Investigations Manager (6 month contract)
Overview
Job Description
Our client, a leading retailer and brand have a fantastic opportunity for a Fraud Investigations Manager on a 6 month, fixed term contract. In a broad multi-channel position, the Fraud Investigations Manager will play a key role in data mining, data analysis, loss prevention and investigation for both instore and online sales. As well as tackling external fraud, the Fraud Investigations Manager will also take responsibility for combating internal fraud, working across multiple locations and all areas of the business. KEY RESPONSIBILITIES- Analyse data accurately in order to target stores, producing and interpreting reports through data mining. Carry out investigations and interviews in a fair and consistent manner by adopting best practice. Preparation of clear, factual reports in line with best practice guidelines to support the business and others to make decisions when taking disciplinary action. Establishing an effective working relationship with HR Representatives and ensuring practices are maintained within current Employment Law. Representing the business during any legal proceedings. Support retail management in detecting fraud and theft, ensuring investigations are managed correctly, and supporting with training needs across the brands. Support Regional Loss Prevention/Profit Protection Managers with any ad hoc investigations. Recommend changes to current policies and procedures in order to minimise loss. Contribute to future data developments and enhancements to assist in fraud identification, communicating with Head Office departments such as IT to ensure accuracy of data requirements. Maximise the amount recovered through use of HR negotiations, criminal or civil law options. Maintain contact with relevant external agencies who can support the business, directly or indirectly. Manage individual costs within agreed annual budget. SKILLS, QUALIFICATIONS & EXPERIENCE, Essential to have experience in fraud prevention, fraud investigation, fraud analysis, detection, loss prevention, profit protection, revenue assurance, ideally within a retail environment Experienced in internal investigations, internal audit and sensitivities surrounding such work Online Fraud, E-Fraud, E-Commerce experience within retail-including payment processing and chargebacks would be highly desirable Attention to detail Excellent communication skills, both verbal and written. Negotiation and influencing skills. Good time management and organisation skills with the ability to prioritise workload. Strong analytical and problem solving skills, with the ability to adopt a logical approach to resolving problems. Self-motivated and enthusiastic Tenacious and resilient Ability to use initiative, be accountable and to identify and resolve issues independently. Holds a current Driving Licence and is willing to undertake frequent travel. Knowledge of audit, risk, control and fraud prevention techniques. Knowledge of relevant legislation to Employment Law/Criminal Law/Computer Law/Data Protection Act. This is a wonderful opportunity to play a key role at a leading retail brand for an experienced Fraud Investigation and Loss Prevention professional. Please apply now to avoid disappointment! Keywords-Fraud, fraud analysis, investigation, fraud detection risk, e-fraud, internal fraud, loss prevention, data protection, profit protection, revenue assurance, e-commerce, retail, POS, point of sale fraud, PCI, DSS, card payments fraud, transaction monitoring, data mining, chargebacks Loop Resourcing Solutions LTD. and our client are an equal opportunities employer. Loop RS always endeavour to get back to every applicant, however, due to the high volume of applications received, if you do not hear back within 10 working days unfortunately your application has been unsuccessful.