Veeam
,
Reading, Berkshire
Global Program Manager - Enablement
Overview
Job Description
Company Description Everything's in place for you to win at Veeam - the global leader in Cloud Data Management. We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 360,000 customers including the vast majority of Fortune 500 companies. We're extremely successful: a billion-dollar company and Leader in the Gartner Magic Quadrant that's won over 170 top industry awards. But we're always looking forward. Everyone here plays a part in finding new opportunities and winning new deals, and you'll be backed by a best-in-service product and an unrivalled reputation for delivering customer satisfaction - our net promoter score is 3.5x the industry average. Ultimately though, we grow together, so we'll support you fully to be successful in your role. We'll invest in you through our on-demand learning systems. Mentoring, training and coaching will help you to find your feet, take big challenges in your stride and perform at your best. There are acceleration programmes that could propel you further forward than you imagined. And whether it's learning additional skills, gaining a new experience or taking the next step in your career, there will be lots of scope for development. All this in a place where people talk from the heart. We have a culture of focus and excellence. We encourage innovation and iteration. And since our achievements are tangible, we can keep it real and be genuine with each other. We're inclusive, diverse, open and honest people who collaborate, support each other and have fun together. And we're nimble enough for people to speak up. We play to win; we're competitive, hungry and driven, but we remain humble. If that's you, get ready to do Veeamazing things. Job Description The role will work amongst a shared services team. The primary duty is to own the end-to-end management of Global learning programs, including (but not limited to) scoping & analysis, proposing solutions, designing & developing curriculum, implementation & evaluating the business impact. The Program Manager will contribute their skillset as/when required for core strategic program management, development & design tasks, or any other reasonable request. The ideal candidate will be expected to proactively expand on the value-add of enablement for the business in multiple areas of importance, as business priorities dictate the requirements; examples of these could be Sales Methodology, New Hire Training, Product Training etc. The role requires interaction with the extended executive leadership team of Veeam and has a direct influence on the driving of core Veeam Business Improvement Strategies. The role also offers scope for creating & establishing new enablement hallmarks of excellence & best practices, working within a fast-growing company with great ideas, and a bright future with lots of opportunity to grow & work cross culturally. * Own & manage the development of enablement curricula & training programs. * Scheduling training events across all regional locations & time zones. * Developing & designing training interventions using the ADDIE process, engaging with key stakeholders and gaining relevant sign off along the design journey. * Creates & executes Train the Trainer (T3) processes for internally developed content. * Create storyboards, PowerPoint Presentations, Facilitator & Participant Guides, classroom supporting materials in line with corporate brand standards, for Instructor-Led Training (ILT), Virtual ILT & eLearning, regardless of authoring tool, which includes fonts, colors & animations. * Should consider a variety of instructional methods to ensure maximum delivery effectiveness, including individual or small group instruction (such as Train The Trainer), classroom, eLearning, Video On-Demand, self-study, simulation & role play exercises, distance learning, webinars, video conferencing, etc. * Collaborate with developers/graphics designers to construct course Establish & manage relationships with subject matter experts (SMEs) and key stakeholders outside of the department. * Submit materials for regular reviews throughout the ADDIE process and maintain accurate reports via the project reporting tool(s). This includes making changes following review meetings and maintaining program updates beyond sign-off as/when required or during planned course reviews. * Helps support & develop department best practices, policies, and structure. * Think critically, work quickly and adapt to new processes & procedures, in a fluid work environment. * Produce comprehensive reports that show the full extent of the Business Impact of programs managed and proves the continuous ROI value. Qualifications * Demonstrable experience building & implementing enablement curriculums. * Strong learning consulting skills and ability to clearly communicate proposed solutions and the ability to lead without authority cross-functional teams. * Ability to dive into technical detail