Billings & Collections Specialist

TransPerfect ,
London, Greater London
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Overview

Job Description

TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 90+ offices has its own individual identity, and each also has its own unique rewards. Locations: INTL-London Position responsibilities: * Contact clients regarding overdue invoices and other information such as billing requirements, payment terms, payment plans, historical payment data * Use various routes to resolve disputes and questions regarding billed amounts * Communicate with sales regarding billing & collections polices, and ensure that they are properly billing clients so invoices will be paid in a timely manner * Assist in coordinating monthly statements, updating and maintaining appropriate databases, examining statements for exactness and accuracy; and monitoring overdue and unapplied money * Communicate with department management regarding trends, concerns, and client requests; make recommendations for improved efficiencies * Provide management with status reports on aged invoices * Assume additional responsibilities as assigned Essential skills and experience required: * Bachelor's Degree and 1-2 years of experience in a professional setting * Superior written and spoken communication skills in English * Excellent telephone technique and the ability to work with numbers * Excellent communication, writing, oral/phone and organizational skills * Intuitive and proactive in problem solving attitude * Ability to handle multiple tasks in a deadline driven environment

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