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Ascential
,
London, Greater London
Creative Excellence Executive
Overview
Job Description
We're looking for a Creative Excellence Specialist to join our team in London and become an integral part of our Creative Excellence department. The Creative Excellence Specialist will work closely with the Head of Creative Excellence Development and the wider Creative Excellence team to deliver and further develop the Creative Excellence's products and services, which include but are not limited to curated festival's programmes, roundtable discussions and ad hoc consultancy services. You will be responsible for; * Assisting with the designing, planning and delivery of the Creative Excellence programmes and events * Liaise with our operational and content teams with regards to venues, caterers, speakers, etc. * Implement systems to manage invitations, sign up, guest list, etc. * Proactively monitoring progress, resolving issues and initiating appropriate corrective action * Implementing and maintaining on an annual plan for the Creative Excellence programmes and events * Building and nurturing robust relationships with customers through phone calls and emails * Quality control, efficiency and productivity monitoring * Responsible for the operational and delivery aspects of the Creative Excellence programmes on-site * Coordination of seasonal support staff on-site * Effectively manage all aspects of the Creative Excellence services related documentation * Producing marketing materials such as brochures, presentations and reports * Writing and proofreading marketing copy for the Creative Excellence services * Working with our digital marketing team to create promotional content for the Creative Excellence services on our digital and social channels * Assist with the promotion of the Creative Excellence services to existing and new clients * Proactive outreach - and ability to retain customers by nurturing and developing relationships * Provide daily and weekly updates on customers' activities (create reports if needed) * Coordinate market research to identify interest and uptake for current and future services under the Creative Excellence banner * Conduct research, incl. sector conditions and competitor data to implement relevant marketing activities * Assessing success, incl. reporting on effectiveness and adapting approach accordingly * Develop network of appropriate contacts * Customer centric representative of the festival, employing excellent customer service and outstanding communication skills to liaise with our customers * Enthusiastic about creativity and eager to take a deep dive into the companies and people that make up this fast-paced industry * Thorough understanding of the wider branded communications landscape Your experience * Proven experience as account and/or project executive in a business to business capacity * Knowledge of programme management and reporting * Ability to work with divers and multi-disciplinary teams * Collaborative, open-minded and willing draw on others expertise * Outstanding verbal and written communication skills * Highly professional, comfortable interacting with internal and external stakeholders at all levels * A good team player with flexibility to work on multiple projects simultaneously * Evidence of a high standard of delivery in a complex and challenging environment * Excellent time-management and organisational skills * Experience writing and producing informative presentations * Proficiencies in Microsoft Office programmes * General knowledge of Salesforce * Self-motivated, accountable and performance driven * Adaptable and resourceful * Detail-oriented and efficient * Clear, strategic communicator * Customer intelligence obsessed * Personable and approachable * Persuasive and professional - able to influence at all levels * Have a 'can do' attitude and willing to learn new things * Patient, calm and composed under pressure What we offer Our benefits package incorporates what we're passionate about - unlocking your future, overall well-being and sustainability - whilst giving you control over your benefits. * 25 days of holiday per year - with the option to buy or sell between 1-5 days * Great learning and development opportunities * Pension, Private Medical and Dental Insurance plans * Life Assurance; Income Protection and Critical Illness covers * Option to opt into the Ascential Shares Scheme * Volunteering opportunities * Season ticket loans In addition, we offer flexible benefit packages that include Childcare Vouchers; Cycle to Work; Retail Vouchers; Gourmet Card; Gym Flex; Gadget Insurance, Health Assessments and Will Writing. We also place great importance on health, lifestyle and wellbeing consistently, in which you will have the options to fuel up on free fruit, attend yoga sessions, join our running club, or perhaps taking up on a lunchtime massages. About Cannes Lions. We've been championing creativity since 1954. Today, we're the world's biggest festival for the creative and marketing communications, entertainment, design and tech industries.